Bartender

Role overview

As a bartender at Hard Rock Cafe in Berlin, you will be the first point of service for guests before they reach their tables. The role is all about creating a welcoming, entertaining, and memorable start to the guest experience while working in a lively restaurant environment.

Key duties

• Prepare beverages according to standard recipes and service guidelines.
• Serve food and manage guest requests at the bar.
• Handle cash and other payment methods accurately, including POS transactions.
• Check IDs in accordance with EU/UK licensing rules, including Challenge 25 practices.
• Keep cash drawers balanced and maintain accurate till control.
• Guide guests to the correct areas, including restrooms when needed.
• Use strong product knowledge to answer questions and make recommendations.
• Use suggestive selling techniques to support sales.
• Maintain a tidy, organized, and well-stocked bar throughout the shift.
• Track product levels through bar pulls and inventory checks.
• Restock liquor, beer, wine, and glassware as needed.
• Store prepared bar items correctly by labeling, dating, covering, and refrigerating them.
• Follow proper sanitizing practices using a three-compartment sink for equipment, utensils, and glassware.
• Complete opening, closing, and side work such as setup, breakdown, cleaning, and sweeping.
• Respond to guest questions clearly, politely, and accurately.
• Create engaging moments that leave guests with a memorable experience.
• Help build a fun, energetic atmosphere that turns guests into loyal fans.

What the job requires

• Ability to bend, reach, lift, and remain on your feet for long periods.
• A neat, well-presented appearance and compliance with uniform standards.
• Strict adherence to safety and sanitation procedures.
• Willingness to recycle products whenever possible.
• Comfort working in a busy, fast-moving environment.
• Strong organization, attention to detail, and a sense of urgency.
• A consistently positive, friendly attitude toward guests.
• Commitment to the company’s core values and mission.

Benefits

The employer provides a comprehensive benefits package designed to support employee health, future planning, and work-life balance. Benefit details can differ based on employment status.

Additional information

This position is based onsite in Berlin, Germany. The role is full-time. No vacancy count, salary figure, education requirement, or start date was stated in the source. No specific eligibility limits were provided beyond the role requirements.