Billing Clerk

About the company

Hembree Bell Law Firm, PLLC is a contemporary, technology-driven family law practice in Austin, Texas. The firm supports people going through divorce, custody disputes, and related family law matters while aiming to reduce stress and protect clients’ well-being and finances.

The organization is led by Hannah Hembree Bell, who focuses on helping people gain the knowledge and confidence they need to move through divorce, build fulfilling lives, and reach their potential.

The team is expanding and looking for a Billing Clerk to strengthen the back-end billing function and help keep client billing accurate, organized, and efficient.

Role overview

This position suits someone who likes order, precision, and process-driven work. The Billing Clerk will help clients understand billing procedures, ensure all requirements are completed when a new client joins the firm, maintain and update internal spreadsheets, and handle other important administrative billing tasks.

You will work closely with the billing team to support accurate invoicing and communicate with clients about billing-related matters. Prior legal experience is not mandatory, but experience in a professional services setting—particularly a law firm—and awareness of confidentiality practices would be an advantage.

Key responsibilities

• Guide new clients through the billing workflow and confirm that all billing-related requirements are completed.
• Help existing clients update payment details and maintain access to payment links.
• Respond to client questions about billing procedures, policies, and invoices in general.
• Stay proactive and anticipate follow-up needs before they become issues.
• Manage incoming calls and requests by sorting and directing them appropriately.
• Review billing entries and ensure descriptions meet the firm’s narrative standards and remain clear and compliant.
• Provide general support to the billing team whenever needed.

Additional details

The role is remote. Compensation is listed at $20 per hour.

Benefits

• Supportive, mission-focused team environment
• Well-defined processes with room to suggest improvements
• Paid time off
• Company holidays
• Benefits package
• 401(k) plan
• Remote work arrangement
• Opportunity to make a direct impact on clients and attorneys during a difficult life transition

Preferred background

Experience in legal operations is not required, but familiarity with law firm or other professional services billing and confidentiality standards is preferred.