Business Performance Analyst Specialist

Role overview

This position is focused on monitoring business performance in real time, turning data into action, and helping teams spot and resolve operational issues across Snoonu’s business lines. The role supports fact-based decisions by highlighting performance gaps, investigating their causes, and assisting with improvement plans.

Key responsibilities

• Build, define, and follow business KPIs and target metrics.
• Review performance trends across different verticals and markets.
• Investigate what is driving any drop or variance in results.
• Carry out in-depth analysis to understand underlying issues.
• Work with cross-functional teams to support and follow through on corrective measures.
• Assist the core strategy team by preparing insights for review discussions.
• Contribute to budgeting activities and related analysis.
• Track the rollout of initiatives and evaluate their business impact.

Required profile

• 5 to 8 years of experience in analytics, SQL, business operations, or performance-focused roles.
• Strong analytical thinking and problem-solving capability.
• Background in marketplace, logistics, or SuperApp environments, along with an understanding of commercial business operations.

About Snoonu

Snoonu is a Qatar-based super app that brings together fast delivery, shopping, and other everyday services in one platform. The company is powered by technology, supported by an international team, and driven by the goal of making daily life simpler and more convenient.

Mission and vision

The organization aims to become Qatar’s first ultra app and help move the region forward through innovation and technology. Its broader purpose is to reshape everyday living by using technology to connect people with more possibilities.

Values

• Put the customer first.
• Act with honesty, ethics, and trustworthiness.
• Stay curious, creative, and solution-oriented.
• Lead by example and take ownership.
• Focus on efficient execution and results.
• Work collaboratively and value teamwork.

Benefits and work environment

• Work with a global, international team.
• Access learning support, courses, and development tools.
• Enjoy autonomy and ownership over your work.
• Benefit from generous leave and wellness-focused time off policies.
• Operate in an agile environment across product and operations.

Recognition and commitments

Snoonu is certified as a Great Place to Work®. The company also holds ISO 9001:2015 and ISO 45001:2018 certifications, reflecting its commitment to quality, safety, and employee wellbeing.

Social responsibility and inclusion

The company emphasizes sustainable business practices and community contribution through CSR and eco-conscious initiatives. It also promotes a fair, inclusive, and equal-opportunity workplace that welcomes candidates from all backgrounds.

Application note

Join a team where your ideas and contributions can have a real impact, and where your voice is encouraged and valued.