Care Manager

About the role

Dovida Ireland is seeking a Care Manager in County Donegal. The organisation operates across six countries and supports millions of care hours annually. In Ireland, its network of offices and care teams serves thousands of clients through a philosophy centred on personalised support: “Your Life, Your Way.”

What the role involves

• Carry out client consultations and turn them into practical care plans.
• Visit homes to assess risks and put measures in place to reduce them.
• Handle concerns or disputes involving clients and caregivers, and help resolve them.
• Complete quality assurance visits in client homes, update care plans, and manage service enquiries and care consultations where needed.
• Make sure each care plan continues to match the client’s changing needs, and coordinate follow-up with family members and healthcare professionals when required.
• Ensure care delivery meets HCCI, ISO, franchise standards, local policies, and Health Service Executive requirements.
• Keep caregiver supervision records current and accurate.
• Support, coach, and mentor a sizeable team of caregivers so they can perform effectively.
• Build strong working relationships with clients, families, caregivers, healthcare professionals, and multidisciplinary teams in hospitals and community settings.
• Keep senior management informed on clinical matters when needed.
• Take part in clinical audits as assigned by the organisation.
• Support additional tasks as directed by the management team.

Education and experience

• A QQI Level 5 qualification in Social or Healthcare is required.
• Applicants should have 2 to 3 years of experience in home care, healthcare, or a senior-care related setting.
• A similar mix of education and work experience may also be accepted.
• Strong computer literacy is essential.
• A full, clean driving licence and access to a personal car are mandatory.

Additional information

The company offers career development and growth opportunities, support for work-life balance, and car mileage reimbursement.

Dovida is an equal opportunities employer and provides reasonable accommodation during recruitment and selection. If you need adjustments at any stage, the team will work with you to support your application.

For details on how personal data is handled, please refer to the candidate privacy statement.