Goodwill of Western New York

Career Coach

Goodwill of Western New York

Buffalo, New York, United States · Full Time

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Experience
Any
Salary
USD 43,000 – USD 50,000 / year
Openings
1
Posted
3 weeks ago
Work mode
In office
Eligibility
Candidates with transferable leadership experience, especially those who have trained, coached, supervised, or onboarded employees, are encouraged to apply. Experience serving underserved populations or working in workforce development is a plus, but not required.
Resume
Required to apply

Where you'll work

Job description

About the Role

Goodwill of Western New York is seeking a Career Coach in Buffalo, NY. This position is ideal for someone who has built experience leading teams, training staff, or supervising people and wants to use that background to help others succeed in the workforce.

The role focuses on guiding participants toward stronger job readiness, greater confidence, and clear career direction while reinforcing the expectations needed to thrive in a workplace environment.

Compensation

The annual pay range for this position is $43,000 to $50,000, with final compensation determined by relevant experience.

What You Will Be Doing

You will coach participants using practical, real-world workplace standards and help them understand expectations around attendance, communication, productivity, and teamwork. You will also support learning experiences, prepare individuals for employment, and connect them with resources that can remove barriers to success.

Key Duties

  • Coach participants as they strengthen job readiness, confidence, and career planning.
  • Turn workplace expectations such as attendance, communication, productivity, and teamwork into clear feedback and coaching steps.
  • Run orientations, training sessions, and cohort-based learning activities.
  • Oversee participants during on-site learning or work-based experiences while providing direction, structure, and accountability.
  • Support candidates with resume development, job applications, mock interviews, and workplace professionalism.
  • Help individuals move into jobs successfully by reinforcing performance standards and ongoing engagement.
  • Recognize employment barriers and connect participants to support services such as transportation, childcare, housing, or mental health resources.

What We Are Looking For

The ideal candidate will bring experience in training, coaching, or employee onboarding, along with strong communication, organization, and problem-solving abilities. Comfort leading groups, setting expectations, and balancing support with accountability is important. Familiarity with Microsoft Office, databases, or CRM tools is also expected.

A valid New York State driver’s license and willingness to operate a company vehicle are required. Experience supporting underserved communities or working in workforce development is helpful, but it is not mandatory. Transferable leadership experience will be valued.

Who Thrives in This Role

This position suits someone who enjoys collaborative work, takes initiative, and is motivated by helping others grow. The organization values people who are bold, driven, and committed to going the extra mile while living its core values of Own It, Dare to Excel, Be Bold, Be Extraordinary, and Win Together.

Why Join Us

  • Purpose-driven work that contributes to real economic mobility.
  • A collaborative and encouraging team environment that welcomes innovation.
  • Growth opportunities into higher-level coaching, training, or leadership roles.
  • Competitive compensation based on experience.
  • A workplace culture built around the values of Own It, Dare to Excel, Be Bold, Be Extraordinary, and Win Together.

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