Cleaner

About the Company

Realstar is an integrated property and investment management business with a 50-year history. It is among Canada’s largest managers of multi-residential assets, working for institutional and private investors. The company oversees more than 22,000 rental homes across six provinces, with assets valued at over $5 billion. Based in Toronto, Realstar is part of Realstar Group, which manages more than $9 billion in multifamily, hospitality, and other real estate assets in Canada.

What This Role Offers

• A competitive salary
• Benefits paid by the employer
• Continuous training opportunities
• Recognition for length of service
• Room to grow your career
• A workplace that values inclusion and diversity
• Annual holiday celebrations and summer barbecues

Role Overview

The Cleaner is responsible for keeping the property in excellent condition, supporting residents with a professional attitude, and handling a mix of cleaning, light maintenance, and administrative tasks. This position helps ensure common areas, vacant homes, and outdoor spaces remain safe, tidy, and ready for use.

Key Duties

• Keep shared spaces clean and presentable, including lobbies, amenity rooms, underground parking, locker areas, patios, and rooftops
• Use cleaning products safely and with proper knowledge of chemical handling
• Deep clean empty units so they are ready for new occupants, including appliances, flooring, walls, windows, kitchens, bathrooms, and balconies
• Clear dust from fire hose cabinets, elevator bells, and elevator tracks
• Apply safe handling practices for cleaning supplies in line with WHMIS guidance
• Carry out exterior upkeep such as collecting litter, removing snow and ice, and salting entrances, walkways, and rooftop walkways
• Complete small repairs, including items like light fixtures, vents, filters, and plumbing fixtures
• Inspect, clean, and maintain garbage chutes, bins, and recycling rooms
• Move garbage and recycling containers according to the municipal collection schedule
• Remove waste items and defective appliances
• Welcome residents courteously and maintain a professional, service-focused approach
• Create a friendly and inviting atmosphere for the community
• Respond to resident concerns and service requests within 24 hours
• Follow up to confirm residents are satisfied with the service provided
• Support office administration by processing online applications, preparing notices, managing lease renewals, and handling related operational tasks
• Help plan, promote, and run resident events such as holiday parties and summer barbecues

Qualifications

• Prior professional experience in cleaning
• Strong customer service ability
• Demonstrated experience with general cleaning work and minor repair tasks
• Capability to lift up to 50 lbs
• Ability to push and move items heavier than 50 lbs, such as garbage bins and appliances
• Comfort interacting professionally with residents, coworkers, and contractors
• Fluency in both English and French is required for Quebec-based work

Additional Information

Only applicants selected for an interview will be contacted.

Realstar is committed to building a workforce that reflects the communities it serves. Applications are encouraged from Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ individuals, and people who speak languages other than English fluently.

Equal opportunity principles are supported, and accommodations are available throughout the hiring process. Candidates may request assistance and the employer will work to meet those needs.