Commercial Manager

About the company

The employer is part of Delivery Hero Group, a global local delivery platform with operations in about 70 countries. Headquartered in Berlin, Germany, the group has been listed on the Frankfurt Stock Exchange since 2017 and is included in the MDAX index.

The business is a fast-growing multi-category app that connects users, couriers, and businesses with on-demand access to restaurants, grocers, supermarkets, and retail stores across more than 1,500 cities in 23 countries.

The organization is building a marketplace vision centered on giving people access to anything in minutes, supported by technology, strong values, and a focus on career growth and positive impact.

Role overview

As Commercial Manager for Uganda, you will shape and execute the country’s commercial direction. The role combines new restaurant acquisition with strategic account management, with the goal of expanding local presence, improving operational performance, and strengthening Uganda’s position as a top market. This is a senior leadership role for someone who can pair strategy, negotiation, analytics, and people leadership.

What you will do

• Create and steer the long-term commercial plan for Uganda.
• Own multiple commercial areas such as sales, partnerships, and monetization.
• Review business and financial information to support major commercial decisions.
• Manage and develop a team of 9 people, including hiring, coaching, performance management, and career growth.
• Support local commercial teams in meeting sales and account management goals while maintaining strong partner relationships.
• Partner with marketing, operations, and finance to ensure fast and high-quality execution.
• Work closely with details, troubleshoot issues, and turn problems into workable solutions with the team.
• Drive project rollout and convert initiatives into clear action plans for continuous improvement.
• Build and maintain relationships with key stakeholders at leading restaurants.
• Keep main stakeholders informed on progress, status updates, and follow-up actions.

What we are looking for

• At least 5 years of experience leading strong commercial teams, preferably across several countries or markets.
• Demonstrated success negotiating major contracts and developing durable relationships with senior executives.
• Strong commercial judgment and the ability to understand partner business models and create value-led strategies.
• Advanced stakeholder management skills for working effectively with internal teams and external partners.
• A data-driven approach with solid analytical ability to solve complex commercial challenges.
• Excellent project management skills with a structured, organized, and detail-focused style of execution.
• A creative, innovative mindset that can generate practical, out-of-the-box solutions for growth.

Inclusion and application note

Candidates from diverse backgrounds may be less likely to apply if they do not meet every requirement. Even if you do not match every point, you are encouraged to apply. The company values learning, growth, and diversity of experience.

Benefits

• Equity plan that gives you ownership in the company.
• Private health insurance.
• Monthly credit for Glovo purchases.
• Extra leave, the option to work from home two days per week, and the ability to work from anywhere for up to three weeks per year.
• Online therapy and wellbeing support.

Additional information

Performance is measured by both results and behaviors. The company hires for strong execution and for leadership principles that guide decision-making, collaboration, and overall impact.

The workplace promotes diversity, inclusion, and equal opportunity across gender, race, background, age, sexual orientation, ability, and other personal characteristics. Applicants are welcome to include pronouns in their application.

The role is based in Kampala, Central Region, Uganda, and is an onsite full-time position.