Customer Acquisition Executive

About the company

Jiva Group operates across education and Ayurveda, using technology to make authentic and affordable healthcare more reachable. The organization has a footprint in more than 17 states in India and works with partners in over 50 countries. Its business spans teleconsultation, retail clinics, channel sales, eCommerce, a center for well-being, Jiva School, and manufacturing. Jiva Ayurvedic Pharmacy Limited, a part of the group, develops authentic Ayurvedic healthcare solutions and products. The company also runs 80+ Ayurvedic clinics across India and three large telemedicine centers in Faridabad, Indore, and Pune, along with a portfolio of 200+ Ayurvedic products across healthcare and beauty care.

Role overview

This position focuses on outbound customer engagement, lead conversion, and appointment scheduling for Ayurvedic consultations. The role requires careful record-keeping, strong communication, and the ability to interact with patients and customers in a professional, sales-oriented manner.

Key responsibilities

• Place outgoing calls to customers and record relevant information accurately in the system.
• Keep documentation complete, correct, and up to date.
• Work toward assigned targets while maintaining very low error rates and strong overall accuracy.
• Reach out to patients, respond to their questions, and assist them in booking consultations with Ayurveda doctors.
• Turn leads into confirmed appointments.

Requirements

• Strong spoken and written communication in Hindi, along with basic English, and no noticeable mother-tongue influence in speech.
• Comfortable handling customers, with familiarity in customer service and online shopping platforms.
• Basic computer knowledge and typing ability.
• Good interpersonal approach, a positive attitude, and negotiation skills.
• Sales-oriented mindset with the ability to sell over the phone.
• Good listening ability.
• Awareness of social media platforms and digital payment tools.

Eligibility

Only candidates who have at least 1 year of experience and are based in Faridabad can apply.

Additional details

Salary is INR 2,00,000 per year. The role requires immediate joining. Applications close on 2026-06-28 23:59:59. There are 15 openings. Salary during probation and the probation duration were not specified.

Perks

Job offer.

About the compensation and terms

The position is paid and the stated annual compensation is INR 2,00,000. No additional bond, notice period, or probation details were provided.