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Customer Care Representative

CBH Homes

Meridian, Indonesia · Full Time

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Experience
Any
Salary
Openings
1
Posted
8 hours ago
Work mode
In office
Eligibility
Open to candidates who are positive, people-oriented, and able to work full time onsite in Meridian, Idaho. Applicants with homebuilding or construction experience may have an advantage, though it is not required.
Resume
Required to apply

Where you'll work

Job description

About the Role

CBH Homes is seeking a personable, solutions-driven professional to support homeowners during an important stage of their journey. This position is part of a fast-growing organization that emphasizes strong communication, collaboration, and outstanding homeowner service.

More than a standard customer care job, this opportunity is designed for someone who wants to build a career, contribute to a high-performing team, and make a meaningful impact through excellent service.

Key Responsibilities

  • Connect with homeowners and trade partners by phone and email to address questions and coordinate next steps.
  • Arrange repair appointments and track service requests through completion.
  • Assist with identifying practical solutions to common homeowner issues in a timely manner.
  • Work closely with several internal teams to make sure concerns are handled efficiently.
  • Provide every customer interaction with professionalism, warmth, and a service-first mindset.
  • Balance several priorities at once while keeping work accurate, organized, and detail-focused.

Work Location and Company Update

This is a full-time, onsite position based at CBH Homes’ headquarters in Meridian, Idaho, and it is open immediately.

The company is currently undergoing a major transition: a new headquarters is being built in Caldwell, Idaho, and this role is expected to relocate there in 2027.

CBH Homes also highlights competitive benefits and a well-known holiday celebration as part of its workplace culture.

Requirements

  • A positive outlook and excellent verbal and written communication skills.
  • Strong organizational habits with the ability to manage multiple tasks at once.
  • A calm, solution-oriented approach when dealing with problems or pressure.
  • Comfort working in a busy, fast-paced, team-driven setting.
  • Experience in homebuilding or construction is helpful, but not mandatory.

Benefits

  • Employer-paid health coverage at 100%, including medical, dental, and vision.
  • Competitive compensation.
  • Quarterly bonus opportunity.
  • Retirement plan options with employer matching.
  • Paid time off.
  • Annual performance and growth reviews.

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