Customer Support & Sales Executive

Role overview

We are hiring energetic, customer-oriented professionals for a customer support and sales position based in Gurgaon Sector 18, Ph-4. This is a work-from-office opportunity in a voice process environment, where you will be the first point of contact for customers and will help resolve their queries with a service-first approach.

Key responsibilities

• Manage incoming and outgoing customer calls in a professional manner.
• Listen to customer issues carefully and respond with accuracy, empathy, and clarity.
• Share product or service details and provide the required support during interactions.
• Keep clear and detailed records of customer conversations and follow-ups.
• Handle work in a fast-moving environment with rotational shift scheduling.

Skills and qualifications

• Good spoken English communication skills.
• Strong active listening and problem-solving ability.
• Comfort working in rotational shifts.

Additional information

This role is for a support executive in a sales/voice process setup. The position is office-based only. Immediate joiners are preferred.

Benefits

Competitive salary with incentives, a supportive work culture, and opportunities for learning and career growth.

Hiring contact

HR contact person: Priyanka Bisht.