Cybersecurity Specialist

Position overview

The Cybersecurity Specialist will lead NIST/CMMC compliance implementation and day-to-day management, while also providing advanced Tier 3 support for both local and remote government contracting and commercial clients. The role is hands-on and involves continuous oversight of cybersecurity tooling, proactive monitoring, and support investigations related to possible incidents. In addition, this person will install, support, and maintain cloud and on-premises networks and applications, including security and office infrastructure such as firewalls, local networks, wireless systems, servers, email, and intranet services.

Key responsibilities

• Drive NIST/CMMC compliance activities and deliver Tier 3 support for GovCon and commercial customers.
• Monitor cybersecurity systems continuously and assist with incident analysis and response.
• Set up, support, and maintain cloud-based and on-premises networks and applications.
• Deploy and administer infrastructure hardware, including firewalls, LAN/WAN, wireless networks, servers, and related office systems.
• Maintain corporate email and intranet platforms.
• Provide remote and onsite technical assistance, incident response, and issue resolution for end users.
• Offer technical guidance and leadership to project teams.
• Deploy, configure, and support cloud-hosted platforms such as Microsoft 365, Azure, and AWS.
• Diagnose application, workflow, and hardware issues, then repair or replace components as needed.
• Evaluate and test new hardware and software setups.
• Produce technical materials such as procedures, reports, research notes, and cost analyses.
• Support on-premises and virtual cloud hardware environments.
• Help manage servers, networks, and hosted applications.
• Assist the Cybersecurity Manager with onboarding new clients through project handoff.
• Communicate clearly with users at all levels and document solutions in knowledge bases and policy materials.
• Maintain DNS records, websites, applications, and content management systems.
• Keep electronic records accurate and current.
• Take part in on-call coverage, including evenings and weekends when needed.
• Travel within the U.S. as required.
• Handle additional duties and special assignments as needed.

Required qualifications

• Customer-focused and driven by outcomes.
• Strong troubleshooting ability and willingness to ask for help when appropriate.
• Self-motivated with excellent verbal and written communication skills.
• Able to juggle several priorities and make sound decisions.
• Comfortable working independently with minimal supervision.
• Effective collaborator in distributed teams across multiple time zones and regions.
• Practical experience with Microsoft Azure, Intune, Entra ID, Microsoft Defender, and Microsoft Purview.
• 3 to 5 years of experience in computer systems support, cloud infrastructure setup and support, network administration, and network installation/configuration.
• Hands-on experience configuring firewalls, VPNs, and Layer 3/4 switches.
• Strong working knowledge of Microsoft Office applications and Windows 10/11.
• Experience supporting and deploying Apple/Mac environments.
• Ability to install software, patches, and updates on desktops, laptops, and servers.
• Skill in resolving complex network and systems infrastructure issues.
• Direct experience deploying and supporting client systems.
• Strong phone etiquette and interpersonal skills focused on user satisfaction.
• Experience with Active Directory and Windows Server environments.
• CompTIA Security+ and Network+ certifications are preferred.
• Knowledge of NIST/CMMC compliance is preferred.

Preferred experience

• Exposure to cloud platforms such as Microsoft Azure and Amazon Web Services.
• Microsoft 365 administration, Intune, and Azure Entra ID (AD).
• Cybersecurity work in a Department of Defense environment.
• CMMC/NIST 800-171 implementation and documentation.
• Experience with SIEM tools.

Additional requirements

• Availability for flexible schedules, including evenings and weekends, to support maintenance and troubleshooting.
• Willingness to travel domestically for client support and project delivery.
• Commitment to accurate recordkeeping and strong technical documentation.
• Readiness to take on new assignments while continuing to support ongoing operations.
• Ability to contribute positively to a collaborative team culture and look for ways to add value.

Application instructions

Applicants should send a resume and cover letter that highlight relevant experience and certifications. Examples of project leadership and technical problem-solving should be included.

Core values

• Team First
• Good Egg
• Trusted Advisor
• Actively Seeks Knowledge
• Own Your Stuff
• Client Excellence Mindset

Employment and compliance notes

The employer is an equal opportunity employer and makes hiring decisions without regard to protected characteristics under applicable federal, state, or local law, including race, color, religion, national origin, ancestry, citizenship status, age, disability, sex or gender, gender identity or expression, reproductive health decision-making, hairstyle, sexual orientation, marital status, military service, veteran status, genetic information, arrest record, and other protected categories.

Hiring, training, promotion, transfer, compensation, benefits, employee activities, and overall workplace treatment are covered by this policy.

The company participates in the E-Verify Employment Verification Program.

Applicants who receive an offer will be required to complete a background screening, including a criminal record check and verification of employment and education.