Dispenser

About the role

As a Dispenser in a Boots store, you will play an important part in the pharmacy team, helping pharmacists and other healthcare colleagues deliver safe, efficient pharmacy and healthcare services.

In the store’s healthcare area, you will build trusting relationships with patients by understanding their needs and offering helpful guidance. Your day may include welcoming customers, processing prescriptions, ensuring medicines are supplied safely, and sharing healthcare knowledge to help people make informed choices about their wellbeing.

This position is based in a UK store and is not open to remote working. Applications from outside the UK will only move forward if the candidate can provide relevant UK qualifications and evidence of the right to work in the UK.

Core duties

• Handle prescription dispensing and support the safe supply of medicines, including ordering, labelling, dispensing, endorsing, and collecting prescriptions.
• Partner with other healthcare professionals in the store to help deliver pharmacy services effectively.
• Offer patients practical advice on medicines and pass complex questions to the pharmacist when needed.
• Follow standard operating procedures to ensure prescriptions are dispensed safely and legally.
• Stay current with new store innovations and follow operational processes accurately.
• Help patients manage repeat prescriptions efficiently, improve adherence, and reduce medicine waste.

You will also work with changing in-store technology, giving you the chance to use new systems that improve dispensing processes, enhance patient safety, and free up more time for patient interaction.

Ongoing updates and training will support the growth of your healthcare knowledge, and there may be career routes into Pharmacy Technician training or the store leadership team.

Salary and pay

The hourly pay for this position is £13.92, rising to as much as £16.64 in selected London locations.

Requirements

• You should have completed the Pharmacy Advisor qualification (NVQ2 or an equivalent qualification), or be working toward it while having completed the first year of an MPharm degree.
• You must already have valid UK right to work. Visa sponsorship is not available for this post under the Skilled Worker route.

Preferred experience

• Previous experience in community pharmacy would be advantageous.

Benefits

• Discretionary Christmas gift payment.
• Competitive staff discount.
• Enhanced pay for maternity, paternity, and adoption leave, plus a gift card for those expecting or adopting a child.
• Flexible benefits package.
• Access to free counselling and support 24/7 through TELUS Health, the employee assistance programme.

Additional information

Boots offers a wider rewards package with options designed to provide flexibility. Salary estimates shown on third-party websites are not endorsed by Boots and may be inaccurate.

The company describes itself as people-focused, continuously improving, and committed to creating a respectful, inclusive workplace where colleagues can thrive and bring their full selves to work.

Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for an interview with the hiring manager.

Although the role is advertised as full-time, part-time and job-share arrangements can be discussed during the application process.

If you need support during the application or interview stages, reasonable adjustments can be provided.

After an offer is made, the successful candidate must complete pre-employment checks. Depending on the location, this may include a DBS, PVG, or Access NI check.

Boots reviews applicants with criminal convictions individually as part of its Ban the Box approach.