Enrollment Specialist

Role overview

Eddii, Inc. is hiring a remote Enrollment Specialist to support eddii-Care, its telehealth endocrinology clinic serving people of all ages with diabetes and other endocrine conditions. The organization uses its app to combine education, encouragement, and rewards that help patients stay engaged in their care.

This position is responsible for handling provider credentialing, licensing, and payer enrollment from start to finish. The role partners with clinicians, internal teams, and payers to make sure providers are properly enrolled, compliant, and ready to deliver in-network care. It begins as a broad, all-in-one function and is expected to become more specialized as the company grows.

Work arrangement

• Remote contract role
• Location: United States
• Company: Eddii, Inc.
• Travel required: 0%

Responsibilities

• Manage the full credentialing process for physicians, nurse practitioners, and other clinicians, including onboarding and re-credentialing.
• Gather, review, and keep current all provider documents such as licenses, board certifications, DEA registrations, NPI details, malpractice coverage, CVs, and required attestations.
• Coordinate with state boards, hospitals, and other credentialing organizations whenever needed.
• Act as the main contact for providers throughout onboarding and credentialing.
• Monitor active state licenses, DEA registrations, certifications, and renewal dates across several states.
• Send timely reminders to providers and internal stakeholders about expirations and renewal actions.
• Maintain adherence to federal, state, payer, and company compliance standards.
• Keep credentialing files complete, accurate, and ready for audit review.
• Prepare, file, and monitor enrollment submissions for commercial insurers, Medicare, Medicaid, and managed care plans.
• Handle CAQH, PECOS, Medicaid portals, and payer-specific enrollment platforms.
• Follow up with payers to clear application errors, missing information, and processing delays.
• Track enrollment status and provide updates on in-network progress by provider and payer.
• Work with clinical, operations, finance, and legal teams to align enrollment priorities with business needs.
• Assist with payer audits and credentialing reviews when required.
• Improve enrollment workflows, recordkeeping standards, and tracking tools over time.

Requirements

• 2 to 4 years of experience in provider credentialing, payer enrollment, or healthcare operations.
• Practical experience using CAQH, PECOS, Medicare, Medicaid, and commercial enrollment systems.
• Strong knowledge of provider licensing, credentialing rules, and compliance expectations.
• Excellent organizational abilities and a sharp eye for detail.
• Capability to manage several providers, states, and payers at the same time.
• Strong written and spoken communication skills.
• Ability to work independently in a remote startup environment that moves quickly.
• Preferred: multi-state credentialing/enrollment experience.
• Preferred: familiarity with telehealth or virtual care organizations.
• Preferred: experience supporting endocrinology, primary care, or specialty practices.
• Preferred: experience creating credentialing or enrollment processes from the ground up.
• Preferred: comfort using spreadsheets, trackers, and internal systems to manage complex workflows.

Perks

• Flexible remote work setup.
• Opportunity to work in a mission-driven, fast-moving startup.
• Competitive compensation.
• The chance to contribute meaningfully to the care of people managing chronic conditions.

Additional information

This is a contractor position with no travel requirement.