Entry-Level End User Computing Engineer

Role overview

We are seeking an early-career End User Computing Engineer to support the design, rollout, and upkeep of the workplace technology environment. The position focuses on keeping end-user systems reliable, secure, and easy to use through hardware and software administration, end-user assistance, and access management.

What you'll do

• Set up, configure, and maintain laptops, desktops, operating systems, and workplace applications through Microsoft Intune.
• Deliver on-site and remote technical help, resolving service issues and user requests in an efficient way.
• Own the complete lifecycle of EUC incidents and requests, with clear communication and timely resolution.
• Carry out IMAC activity such as hardware upgrades, device deployments, relocations, and peripheral asset handling.
• Support endpoint security and administration tools such as Defender, Intune, and Entra ID, including patching, hardening, and threat protection.
• Work with workplace technology teams on digital signage, meeting-room AV, and smart office solutions.
• Create and maintain documentation for procedures, configurations, and fixes to support knowledge sharing and compliance.
• Look for practical ways to improve service delivery through automation and workplace innovation.
• Support secure and dependable access for remote and hybrid users.
• Handle licensing, domain registrar tasks, policy administration, application administration, and user administration.

What we're looking for

• A basic grounding in end user computing, desktop support, or workplace engineering, gained through study or similar exposure.
• Some familiarity with Windows, iOS, Microsoft 365, and endpoint management tools from academic work or internships.
• Interest in learning hardware troubleshooting, software deployment, and IT asset management.
• Understanding of endpoint security good practices, ideally developed through training or education.

Required competencies

• Clear and professional communication.
• Strong planning and organisation skills.
• Careful analysis and attention to detail.
• Flexibility and the ability to adapt to changing situations.
• Resilience when balancing competing priorities.
• High drive, motivation, and initiative.
• Commitment to accuracy, quality, and timely delivery.
• Results-focused approach to meeting objectives.
• Curiosity and a willingness to keep learning new tools and methods.

About the employer

The organisation operates in the funds sector and supports a broad client base across multiple financial centres. It has a substantial global footprint, a large workforce, and a strong focus on excellence, innovation, and career development in a multicultural environment.

Diversity statement

Applicants from all backgrounds are encouraged to apply. The employer welcomes people from under-represented groups and notes that candidates do not need to meet every single requirement before submitting an application.