F&B Assistant Manager

About the employer

Shangri-La Singapore describes its workplace as a close-knit, caring environment built on mutual respect. The company emphasizes its values of dignity, genuine hospitality, and a family-like culture, while also aiming to offer strong benefits, a calm working atmosphere, work-life balance, and recognition for effort.

The property is located in Singapore, set across 15 acres of greenery just a short distance from Orchard Road. It is a premium urban resort with 792 guestrooms and suites spread across three wings, including family-themed rooms and a range of family-oriented facilities.

Role overview

The hotel is seeking an F&B Assistant Manager to support the day-to-day running of the Lobby Lounge. This position plays a key role in maintaining smooth service, strong team coordination, and a consistently high guest experience throughout all service periods.

Key responsibilities

• Support the F&B Manager in managing the daily operations of the Lobby Lounge.
• Make sure service runs efficiently across all shifts, including afternoon tea and cocktail service.
• Guide, supervise, and motivate service team members; this includes training, roster planning, and assigning duties.
• Uphold high standards in service quality, cleanliness, hygiene, and guest satisfaction in line with the brand’s expectations.
• Respond to guest concerns and close service-related issues quickly and professionally.
• Oversee the lounge’s setup, tidiness, and overall atmosphere.
• Work closely with kitchen and bar colleagues to deliver food and beverage service on time and at the expected quality.
• Help manage inventory, stock control, and ordering requests.
• Contribute to promotions, suggestive selling, and efforts to meet revenue goals.
• Prepare daily operational reports and assist with administrative work such as duty schedules and team briefings.
• Ensure all activities comply with HACCP guidelines and local safety and hygiene requirements.

Requirements

• At least 3 years of experience in food and beverage operations, ideally in a hotel lounge or bar setting.
• Demonstrated leadership ability and confidence in handling teams.
• Good communication skills for coordinating with staff, guests, and other departments.
• Strong problem-solving skills and the ability to act quickly when issues arise.

Additional information

This is a full-time, on-site position based in Singapore. No salary, opening count, start date, or application deadline was specified in the source.

About the work environment

The workplace is positioned as hospitality-led and guest-focused, with a strong emphasis on service excellence, team support, and maintaining a polished lounge experience.