Job description

Company Overview

Flyinbird is a travel services business focused on removing the complexity from international trips. It blends local insight with international know-how to build customized travel plans for a variety of customers, including families, students, and business travelers. The company offers complete support across destination planning, itinerary preparation, and visa guidance, helping people spend less time handling logistics and more time enjoying their journeys.

As part of the team, you will contribute to travel solutions that make every trip smoother, more personal, and more memorable.

Role Summary

This is a full-time remote position for a Global Visa Consultant who will support clients through international visa and immigration processes. The role requires evaluating travel plans, determining the applicable visa rules, and advising clients on required documents, timelines, and submission steps.

You will also prepare and review visa applications, liaise with consulates and visa centers, monitor application progress, and help resolve immigration-related concerns with clear and reassuring communication. Accurate case tracking, strong coordination, and consistent client support are central to the job.

Key Duties

Review client travel plans and determine the visa or immigration requirements that apply.
Explain documentation needs, submission timelines, and application procedures in a clear manner.
Compile, check, and refine visa applications before submission.
Communicate and coordinate with consulates, embassies, and visa processing centers as needed.
Track application progress and follow up to keep cases moving toward completion.
Respond to client queries with patience and professionalism, especially where regulations are complex.
Maintain precise records of case details, updates, and outcomes.
Work closely with travel planning and customer support teams to ensure a smooth end-to-end client experience.

Experience and Skills Required

Applicants should have solid familiarity with visas and immigration processes, including exposure to immigration-related issues and policy matters. The role also calls for advisory and consulting ability, strong written and spoken communication, keen attention to detail, and the capacity to manage several cases and deadlines at once.

Experience with international clients or work in travel, legal, or immigration services will be an advantage. Candidates should be comfortable working independently in a remote environment and using digital tools and CRM systems. The ability to research country-specific rules and keep up with changing visa requirements is also important.

Additional Notes

A background in international relations, law, business, or a similar subject is considered helpful, though equivalent practical experience is equally valued.