Guest Service-Driver

Role overview

This position is for a guest service driver based in Dubai Marina, Dubai, United Arab Emirates. It sits within the Rooms & Guest Services Operations function and is a full-time, non-management role.

What you will do

• Drive hotel guests to and from scheduled destinations using the hotel vehicle.
• Keep clear records of every trip before and after each journey.
• Park hotel vehicles in the assigned location when they are not in use.
• Check hotel vehicles for damage and make sure they remain clean.
• Monitor tyre pressure and fluid levels, and refuel vehicles when needed.
• Inform the appropriate team members about any maintenance work required on the vehicles.
• Record any vehicle-related incidents such as damage or accidents and submit incident reports to the manager or supervisor.
• Report accidents, injuries, and any unsafe working conditions to management, and complete any required safety training and certifications.
• Follow all company and brand safety policies and procedures.
• Report maintenance issues, hazards, accidents, and injuries as soon as they are identified.
• Maintain a clean, professional uniform and appearance.
• Protect confidential information and safeguard company assets.
• Support colleagues and treat everyone with dignity and respect.
• Work together with the team to achieve shared goals.
• Meet quality assurance expectations and standards.
• Handle physical duties that may include lifting, carrying, pushing, pulling, or placing items up to 50 lbs (22.7 kg) without assistance.
• Assist with moving items heavier than 75 lbs (34 kg).
• Remain standing, seated, or walking for extended periods or for an entire shift.
• Move quickly when work situations require it, including running, walking, or jogging.
• Read and verify information in different formats, including small print.
• Visually inspect tools, equipment, and machinery to identify defects.
• Grip, turn, and handle objects of different sizes and weights with strong hand-eye coordination.
• Reach above the head and below the knees, including bending, twisting, pulling, and stooping.
• Work in narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Climb up and down stairs and service ramps.
• Use manual dexterity and gross motor skills continuously, with frequent bilateral coordination.
• Welcome and acknowledge guests according to company standards.
• Speak clearly, appropriately, and professionally, and answer telephone calls using proper etiquette.
• Carry out any other duties assigned by managers that are consistent with the role.

Qualifications

The preferred education level is a high school diploma or equivalent. No related work experience or supervisory experience is required. A valid driver’s license is mandatory.

Additional information

Job number: 26075846.

Work arrangement: Full Time.

Remote work: No.

Employment level: Non-Management.

About the employer

Le Méridien is inspired by the golden age of travel and celebrates culture through a distinctly European, epicurean lens. The brand serves curious, creative, cosmopolitan guests who value culture, conversation, and a slower pace that allows them to truly enjoy where they are. The experience is meant to be stylish, authentic, and memorable, with moments designed to help people savour life’s best experiences. The employer is committed to equal opportunity, respect for individuality, and a diverse, inclusive workplace. It also aims to prevent discrimination based on protected characteristics, including disability, veteran status, and other factors covered by applicable law.

Joining Le Méridien means becoming part of Marriott International’s global portfolio of brands and working in an international team where you can do your best work, find purpose in your career, and grow into the best version of yourself.