IT Recruiter

Role overview

Join a fast-growing IT services company as an internal recruiter based in Auckland. This is a New Zealand-focused end-to-end recruitment position, with occasional support for hiring in other locations as needed. The role is suited to someone who brings sound judgement, empathy, speed, a sense of humour, and a collaborative, low-ego approach.

You will work closely with hiring managers and senior stakeholders as part of a small team where recruitment is treated as shared work rather than a solo effort. Support is available, and strong recruiting decisions are backed by the team.

What the day-to-day involves

Recruitment here can start before the workday does, when a priority vacancy needs attention quickly. Some hiring briefs are well defined, while others require help clarifying the real need, the ideal background, the salary range, the technical requirements, and what success looks like in the position.

You will create the advert, shape the message, publish it, and begin sourcing. As applications arrive, you will assess which candidates are a fit, which are close, and which ones reveal potential that is not obvious at first glance. The role calls for more than checklist screening; it requires careful judgement, curiosity, and the ability to recognise promise in a CV that does not look perfect on paper.

You will then validate interest, compensation expectations, technical relevance, values alignment, and client-facing ability through genuine conversations, not just résumé review. After that, you will help hiring managers understand what the market is showing and why a candidate may be stronger than they first appeared.

Core responsibilities

• Lead role intake discussions and refine hiring briefs with managers
• Write, update, and publish job advertisements
• Source candidates proactively and engage them directly
• Screen applicants for technical fit, communication, motivation, values, and overall suitability
• Arrange interviews and keep the hiring process moving
• Handle candidate communication, expectations, and offer coordination professionally
• Help improve recruitment workflows, practices, and systems
• Challenge unclear, unrealistic, or overly complicated hiring processes early

Requirements and experience

The employer values practical judgement, strong organisation under pressure, clear communication, accountability, and care for both candidate experience and hiring outcomes. This is a role for someone who takes ownership, uses common sense, and works well as part of a team.

Applicants should be based in Auckland and comfortable working in a hybrid environment. The role is permanent, full time, and internal rather than agency-based. Recruitment support may extend across New Zealand and other First Focus locations when needed.

• Proven end-to-end recruitment experience in a busy environment covering a mix of roles
• Comfort discussing technical hiring needs, especially across MSP, IT services, and client-facing technology
• Strong sourcing ability, including the judgement to widen the search when needed and to recognise when a perfect match is unrealistic
• Good candidate evaluation skills, particularly when strong potential is not immediately visible
• Ability to earn the trust of hiring managers, clarify what they truly need, and offer sensible market advice
• Warmth and empathy balanced with professional standards and reliable follow-through
• A collaborative, low-ego working style with a bias toward progress
• Technology recruitment background is highly regarded
• Commercial awareness around salary, market conditions, and candidate expectations is highly regarded
• Experience in an internal or distributed recruitment setup is highly regarded

Benefits and culture

You will be joining a growing IT services business with operations across Australia, New Zealand, and the Philippines. The organisation is large enough to provide structure and opportunity, yet still personal enough that your contribution is visible and valued.

The team aims to do recruitment properly, using good systems and supportive colleagues, with less unnecessary performance theatre than is common in the industry.

• Competitive compensation package of up to NZ$100,000 plus KiwiSaver, depending on the right mix of values, skills, and experience
• Hybrid working arrangement
• Access to Uprise, including one-on-one coaching with qualified psychologists or counsellors
• Flexible work options to support work-life balance
• Flexible leave arrangements
• Ten paid study days each year through the Never Stop Growing programme, plus exam fees covered where conditions apply
• FastTrack mentoring programme
• Mentoring, support, and real opportunities for internal promotion
• MAD Council focused on equality, charity, and the environment
• Regular social activities and a strong team culture

Values and working style

This position suits someone who reflects the company value of living curiously. The best recruiters ask better questions, challenge assumptions, and look beyond the obvious, especially when interpreting a half-developed brief, reading between the lines of a CV, or helping a hiring manager identify a candidate others might overlook.

The ideal person is someone who can turn an urgent priority into forward progress, spot talent that others may not call, and keep the process moving instead of letting it stall. Recruitment here is viewed as a relay, not a solo race, and the role is about being useful rather than impressive.

If done well, the job can end with great news for a candidate and a delighted hiring manager who has just hired someone they may have otherwise missed.

Additional information

Applications are welcomed from neurodiverse candidates. Candidates are encouraged to disclose this with their application so that a copy of the neurodiversity statement can be provided, including the flexible options available to help showcase their strengths.