Operations Analyst

About the Role

EbonFX is a rapidly expanding financial services firm working across foreign exchange, OTC execution, digital assets, credit, and trade finance for corporate and institutional clients. The business operates in a fast-moving, multi-entity environment where precision, accountability, and sound commercial judgement are essential. This position is designed for a graduate or early-career professional who wants to build a career across financial markets operations, treasury, risk, and the end-to-end trade lifecycle.

This is an active, hands-on operations role rather than a passive administrative support position. You will be part of the core workflow that keeps the business moving, supporting settlements, liquidity coordination, client servicing, trade documentation, reconciliations, audit readiness, and issue resolution across both fiat and digital asset activity. The role offers close exposure to senior stakeholders, trading, compliance, technology, counterparties, and external partners, providing a real-world view of how financial markets businesses function.

The ideal candidate is someone who goes beyond task completion. You should be able to think critically, question processes, identify inefficiencies, and take responsibility for improving how work is done.

Key Responsibilities

• Carry out balance reviews, reconciliations, and investigations into failed trades, then escalate exceptions and work with internal teams or external counterparties to resolve them.
• Handle inbound and outbound SWIFT traffic and ensure payment status updates are accurate and completed within settlement timelines.
• Assist with daily liquidity calculations and support morning funding requirements across counterparties and business lines.
• Respond to operational and client enquiries promptly and professionally, from initial issue through to final resolution.
• Support OTC client facilitation work, including preparation of trade documentation and coordination with relevant stakeholders.
• Assist with credit and trade finance tasks such as exposure tracking, facility utilisation monitoring, and documentation support.
• Help maintain an audit-ready environment through audit preparation, issue follow-up, and control-focused operational support.
• Provide reconciliation and operational support for digital asset and blockchain-related activities.
• Identify inefficiencies in existing workflows and suggest practical improvements that strengthen controls, reduce manual work, and improve straight-through processing.
• Take part in cross-functional initiatives and system enhancements while representing the needs of the operations function.

Requirements

• A bachelor’s degree in Finance, Economics, Mathematics, Business, Commerce, or a closely related field.
• Graduate or early-career experience in financial services, treasury, operations, settlements, payments, or a similar area.
• Internship, placement, or work experience in banking, fintech, FX, digital assets, payments, or broader financial markets will be highly valued.
• Strong interest in financial markets, macroeconomics, FX, digital assets, treasury, and operational risk.
• Strong numerical ability and a careful, methodical approach to validation, reconciliation, and accuracy.
• Analytical mindset with the ability to interpret data, recognise patterns, and reach practical conclusions.
• Capability to juggle competing priorities while maintaining accuracy under pressure.
• Clear written and verbal communication skills, including the ability to explain operational matters to both technical and non-technical audiences.
• Collaborative approach with confidence in building relationships across trading, compliance, technology, and external counterparties.
• Understanding of FX markets, trade lifecycles, OTC instruments, payments, or treasury operations is preferred but not mandatory.
• Familiarity with SWIFT messaging, trade booking systems, treasury management platforms, or reconciliation tools is an advantage.
• Coding or automation exposure such as Python, VBA, SQL, or similar tools is desirable.
• Experience with digital assets, blockchain operations, or crypto-related reconciliation processes is beneficial.

What We Offer

• A strong entry point into financial markets operations, treasury, risk, and trade lifecycle management.
• Hands-on exposure to FX, OTC, digital assets, credit, and trade finance within a growing financial services environment.
• Mentoring and practical training from experienced professionals across operations, trading, compliance, and treasury.
• Meaningful responsibility early in your career, with scope to own processes and help improve them.
• A fast-paced, collaborative team culture where initiative, accuracy, and curiosity are appreciated.
• Opportunities for career growth as the business continues to scale.

Who This Role Suits

This opportunity is well suited to a commercially curious, detail-focused, and ambitious person who wants to build a serious career in financial services. It may appeal to a strong graduate, an early-career operations professional, or someone with internship experience who is ready for broader responsibility.

You will do well in this role if you enjoy solving problems, working with numbers, understanding how trades and payments move through a business, and improving processes rather than simply following them.

Additional Qualities We Value

• Ownership: You take responsibility for tasks from start to finish and act without waiting to be prompted.
• Intellectual curiosity: You ask why things work the way they do and want to understand the mechanics behind markets and products.
• Continuous improvement: You notice friction in processes, raise ideas, and challenge the status quo constructively.
• Resilience and composure: You stay calm, focused, and accurate when pace and pressure increase.
• Attention to detail: Precision is essential and expected at all times.
• Collaborative drive: You work well in a team, operate independently when needed, and contribute to a high-performance culture.

Suitable Candidate Summary

If you are analytical, proactive, and excited by the chance to work across FX, treasury, digital assets, credit, and trade finance, this role offers a strong platform to develop your career in financial markets operations.