Operations - Office & Contracts

About Goalbook

Goalbook exists to help teachers improve instruction so that every student has a real chance to succeed. The company works with more than 1,100 school districts across 47 states, partnering with district and school leaders to drive repeatable improvements in teaching practice.

Role Overview

This position supports the operational backbone of the organization. It covers contract handling, RFP support, compliance tasks, IT assistance, office administration, travel coordination, and conference logistics. The role also works alongside people operations and sales operations, acting as a central support point that helps teams across the country stay productive and connected.

The company is looking for someone who enjoys the day-to-day mechanics of how a business runs, thrives in a hands-on environment, and wants to contribute to the systems that keep the organization effective over the long term.

Key Responsibilities

• Review customer and vendor agreements, and help move contracts through the approval process efficiently.
• Manage state, local, and district compliance requirements with care and accuracy.
• Support onboarding, travel, and IT needs for team members, and complete monthly reconciliation of travel and business expenses.
• Plan and coordinate conferences and events, including vendor coordination, scheduling, on-site support, hotel blocks, dinner bookings, and transportation.
• Work from a local office regularly, up to three days per week, to handle physical operations such as swag inventory, mail collection, and packing and shipping items.
• Be available for limited travel tied to onboarding, professional growth, and company events.

Required Experience and Skills

• At least 2 years of operations experience in a startup setting.
• Strong organizational habits with a focus on consistency and order.
• Excellent attention to detail and the ability to catch errors and interpret fine print.
• Capability to safely lift, move, and manage packages and inventory items weighing 30+ pounds.
• A valid driver’s license and access to a dependable personal vehicle for local business use; mileage and business travel are reimbursed under California Labor Code 2802.
• Clear, concise written communication skills.
• A proactive, hands-on mindset and comfort working in a highly practical role.
• Ability to handle sensitive and confidential information appropriately.

Preferred Qualifications

• Current Notary Public status, or willingness to obtain it, with application and bonding costs covered by the company.

Benefits

• Compensation of 70,000 to 100,000 depending on experience and location.
• Full medical, dental, and vision insurance.
• Safe Harbor 401(k) matching.
• Flexible time off.
• Goalbook Family and Medical Leave.
• Goalbook Universal Basic Income.
• A collaborative, energetic, and supportive team that values career growth.

Additional Information

This role is hybrid, with up to three days per week in the office. Applicants should submit an application addressed to Gina Landis and include a cover letter, resume, LinkedIn profile, and how they learned about the opportunity.

Equal Opportunity Statement

Goalbook is committed to building a diverse team that can understand and serve all students in the U.S. public school system. The company welcomes applicants from all backgrounds, abilities, and identities.

Recruiting Scam Warning

Be cautious of fake recruiting attempts. Official applications must be submitted through the company’s website. Communications and calendar invites will come only from a team member using a @goalbook.com email address, and interviews will be conducted over Google Meet or Zoom.