Operations Specialist

About Arc Health

Arc Health is a healthcare staffing and workforce solutions organization that supports rural, tribal, and underserved communities across the United States. The company works with hospitals, health systems, tribal health programs, and government agencies to connect healthcare professionals with the communities that need them most.

Role Overview

Arc Health is hiring a highly organized Operations Specialist to help coordinate provider onboarding, scheduling, travel arrangements, compliance tracking, and day-to-day operational support. This position suits someone who thrives in structured, detail-heavy work, can juggle several priorities at once, and enjoys contributing to mission-focused healthcare operations.

Core Duties

You will assist with onboarding and offboarding healthcare providers, maintain accurate records, support scheduling workflows, and help keep compliance and documentation organized. The role also includes travel and lodging coordination, reporting support, and general administrative assistance for leadership and team initiatives.

Provider Onboarding and Support

• Help organize onboarding for physicians, advanced practice providers, nurses, and allied health professionals.
• Monitor onboarding requirements and paperwork so provider start dates stay on track.
• Update and preserve accurate provider information in internal systems and databases.
• Support offboarding steps and maintain personnel files.

Scheduling and Workforce Coordination

• Assist with provider scheduling and shift management.
• Keep schedules accurate across scheduling tools and platforms.
• Watch for open shift needs and help manage schedule changes.
• Support schedule checks, audits, and reconciliation tasks.

Documentation and Compliance

• Draft and send communications for providers and clients.
• Maintain contracts, onboarding files, compliance records, and operational paperwork.
• Keep documentation complete, orderly, and ready for review or audit.
• Help with reporting and data collection activities.

Travel and Housing Coordination

• Arrange travel and lodging for providers.
• Track travel requests and related records.
• Act as a point of contact between providers, vendors, and internal teams.

Administrative and Operational Support

• Support company leaders with reports, special projects, and operational initiatives.
• Help prepare job descriptions, practice profiles, and staffing documentation.
• Take part in process improvements aimed at increasing operational efficiency.

Required Qualifications

• Strong organizational skills and excellent time management.
• High attention to detail and a commitment to accuracy.
• Clear written and verbal communication abilities.
• Ability to manage competing priorities in a busy environment.
• Strong analytical thinking and problem-solving skills.
• Comfort using Microsoft Office, Outlook, Excel, and database tools.
• Ability to work independently while partnering well with others.

Preferred Background

• Experience in healthcare staffing, healthcare administration, workforce management, or recruiting.
• Exposure to provider onboarding, credentialing, scheduling, or compliance work.
• Experience supporting remote teams or operations across multiple sites.
• Familiarity with locum tenens, nursing staffing, or other healthcare workforce settings.

Why This Role May Appeal to You

• Work that supports healthcare access in underserved communities.
• Direct interaction with physicians, nurses, and healthcare leaders across the country.
• Hands-on exposure to staffing operations, compliance, onboarding, scheduling, and workforce processes.
• A collaborative, entrepreneurial workplace culture.
• Room for professional development and advancement.

Application Instructions

Interested candidates should send their application materials by email with the subject line: Operations Specialist Application – [First Name Last Name].

Submit the following as PDF attachments using these file names:

• Resume: LastName_FirstName_Resume.pdf
• Cover Letter: LastName_FirstName_CoverLetter.pdf

Your cover letter should be no longer than one page and should briefly explain why you want the role, what experience you have in operations, scheduling, onboarding, staffing, or administration, and why you would succeed in a fast-moving healthcare operations setting.

In the body of the email, include your current city and state, your desired salary within the posted range, a short summary of the most complex project, process, or program you have coordinated (100 words or fewer), and the number of years you have supported scheduling, onboarding, staffing, healthcare operations, or administrative functions.

Applications that do not follow these instructions may be disregarded.