Pharmacy Technician

Role overview

As a Pharmacy Technician, you’ll help deliver high-quality, patient-focused service to local communities. The role combines direct patient support, technical advice on medicines, triage support, and day-to-day help for the pharmacy team.

Core duties

• Offer personalised guidance to patients on medicines, healthcare products, and Macmillan Cancer Support-related options.
• Deliver pharmacy services based on the needs of the store.
• Work closely with the pharmacy team, helping to coach and motivate colleagues so care standards remain consistently high.
• Support patient triage and hand out prescription information and medicines as required.
• Make sound legal, safe, and ethical decisions within the pharmacy setting.
• Handle operational work such as stock replenishment, managing workload, completing orders, and receiving and managing controlled drugs while prioritising patient safety.

Required background

• You must be registered with the appropriate pharmacy regulator: GPhC, PSNI, or PSI.
• You should be enthusiastic about supporting, coaching, and guiding a dispensary team.
• Strong communication and organisational ability is important.
• You should be motivated to improve outcomes for teams, customers, and patients.
• A clear commitment to service delivery and excellent patient care is essential.
• You need to be comfortable using pharmacy systems and related technology.

Desirable experience

Having prior experience as a Pharmacy Technician, including checking responsibilities, would be an advantage, but it is not mandatory because training will be provided.

Career growth

This position offers room to progress within Boots, including development as a Pharmacy Technician, movement into store leadership, or opportunities within the Support Office.

Rewards and benefits

• Boots Retirement Savings Plan
• Discretionary yearly bonus
• Staff discount scheme
• Improved pay for maternity, paternity, and adoption leave, plus a gift card for those expecting or adopting a child
• Flexible benefits, including the option to purchase extra holiday, discounted gym membership, life assurance, activity passes, and more
• 24/7 confidential counselling and support through TELUS Health Employee Assistance Programme
• CPD days and protected learning time
• Reimbursement of GPhC, PSNI, or PSI fees

Equal opportunity statement

Boots says it is committed to an inclusive workplace where people feel welcomed, supported, and able to be themselves. The company aims to help employees feel valued so they can do their best for customers and colleagues.

Application and employment notes

If you apply, the hiring team will contact you with the outcome or to arrange the next steps. Although the role is advertised as full-time, part-time and job-share arrangements can be discussed. Reasonable adjustments can be provided during the application and interview process if needed.

After an offer is made, the successful candidate will need to complete a pre-employment check. Depending on location, this may involve a DBS, PVG, or Access NI check.

Boots is a Ban the Box employer and reviews applicants with criminal convictions individually to assess suitability.

The company also notes that salary estimates from third-party websites are not endorsed and may not be accurate.