Professional Services / Technical Consultant

Role Overview

Innovative Systems / FinScan is a global technology company delivering on-premise and cloud-based solutions for data quality, data management, anti-money laundering (AML), risk, compliance, and data matching. The organization is hiring skilled Professional Services / Technical Consultants to support enterprise clients across the Middle East, Asia-Pacific, and other regions as needed.

This position is based in Dubai, UAE, with hybrid and remote working options available. The role calls for strong technical depth, solid analytical ability, and excellent people skills to support pre-sales activities, product delivery, implementation, configuration, and post-launch assistance for business-critical software solutions.

Fluency in business-level English and Arabic is preferred. Prior software implementation experience is desirable, and the role requires a willingness to travel 10% to 50% within the UAE and internationally.

What You Will Do

• Handle the full software and services delivery cycle, from pre-sales support through configuration, testing, training, integration, and implementation.
• Work closely with sales, account management, and other internal teams to understand client requirements and solution needs.
• Support the creation of business cases, including proof-of-concept work and use-case demonstrations.
• Discuss data, systems, and customization needs with clients to build a clear understanding of their environment.
• Deploy the company’s solutions across on-site, remote SaaS, or hybrid environments.
• Use application programming tools and integration methods to connect solutions with client systems and workflows.
• Configure, and when needed customize, software to fit client requirements.
• Deliver client training and consulting both in person and remotely.
• Use batch processes to integrate products into existing client operations.
• Test implementations to confirm they meet required quality and performance standards.
• Support clients through post-implementation transition before handing them over to the Customer Success team.

Required Experience and Skills

• 3 to 5+ years of experience in technical implementations and system integrations.
• A bachelor’s degree or higher in computer engineering, software engineering, computer science, information science, mathematics, or a similar field; relevant experience may also be considered.
• Hands-on experience with C, Java, .NET, or similar programming languages.
• Strong database knowledge, especially in writing SQL queries.
• Self-driven with a strong sense of ownership and follow-through.
• Ability to understand, explain, and communicate technical concepts clearly.
• Skill in translating client needs into practical solution designs.
• Strong interpersonal skills with excellent written and spoken communication.
• Proven ability to work well in collaborative, cross-functional teams.
• Native-level Arabic and English communication skills, both verbal and written.
• Ability to secure and maintain the necessary travel documents and visas.
• Willingness to travel domestically and internationally as required.

Preferred Background

• Experience in client-facing technical consulting within data management, data quality, master data management, or risk/compliance solutions.
• Exposure to AML regulations, compliance solutions, or related software.
• Background in banking or financial services.
• Knowledge of SWIFT, SEPA, and UK payment schemes.
• ACAMS certification.
• Additional language ability.

About the Company

Innovative Systems is a well-established provider of data quality and compliance technology. Its solutions help cleanse and connect data to create a unified customer view, either as standalone tools or alongside risk and compliance products.

One of its best-known products, FinScan®, is used in more than 60 countries to help detect possible money laundering and terrorist financing activity.

The company offers a fast-moving, entrepreneurial environment with meaningful work, generous time off, private medical insurance, and a culture that emphasizes autonomy, flexibility, mentoring, and supportive colleagues. Its headquarters are in Pittsburgh, Pennsylvania, with regional offices in London, Mexico City, Dubai, and São Paulo.

Equal Opportunity Statement

Innovative Systems is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.