Property Inspector

Role summary

This full-time, on-site role pays $22.50 per hour and is based in Isle of Palms, South Carolina. The schedule requires frequent availability on weekends, holidays, early mornings, and evenings, with two days off each week. The position also includes a $135 monthly car allowance and a $100 monthly allowance for tools and equipment.

In this field-based hospitality operations role, you will be the person keeping short-term rental homes in ready-to-guest condition. Your work will focus on making sure each property remains functional, clean, stocked, and prepared for arrivals. You will cover a defined group of homes in your zone and report to the Team Lead, Hospitality Ops. The quality of your work will directly influence guest satisfaction, review performance, and the care of homeowner properties.

About the company and team

The company operates as a full-service investment platform for single-family rental homes, combining real estate investing with technology to improve how the rental housing ecosystem works for owners, guests, and operators.

The organization has a team of 750+ employees and a collaborative culture built around growth and execution. It has raised $240 million in Series E funding, has offices in the Bay Area and New York City, and has expanded through acquisitions including Stessa, RentPrep, and Mynd. In 2025, the company also took an ownership stake in Casago to broaden support for both long-term and short-term rental investment services.

Team values

• Act like entrepreneurs and help launch a new business unit from the ground up.
• Work collaboratively across teams and business functions to move quickly and effectively.
• Focus on outcomes that create value for owners, teammates, and guests.
• Think with an investor mindset and help improve return on investment.

Role responsibilities

The Hospitality Coordinator is the on-the-ground specialist responsible for keeping homes in functional, clean, and stocked condition for every guest stay. The role combines property care, running tasks, and at times front-desk-style guest support.

• Inspect homes before and after guest stays to confirm they meet brand expectations, and record findings in task management systems.
• Replenish consumables and other supplies so homes stay guest-ready.
• Prepare welcoming touches such as gifts and arrival notes.
• Complete simple maintenance work, including replacing lightbulbs, resetting TVs, and handling small repairs, while escalating larger issues to the maintenance team.
• Assist with turnovers by making beds, resetting decor, tidying spaces, and removing trash.
• Respond promptly to urgent guest issues or in-stay requests when assigned.
• Monitor supply usage and identify homes showing unusual patterns or recurring issues.
• Maintain a professional, guest-facing presence in the field, including occasional inbound and outbound calls or messages to guests and owners.
• Help Hospitality Managers dispatch field tasks during slower periods.
• Support the assigned zone as the main area of responsibility, while remaining flexible to assist other zones when needed.
• Take on additional duties as assigned.

Success measures

• Guest satisfaction and review scores, with a target portfolio average above 4.8.
• Number of inspections completed per shift or per day.
• Accuracy and completion rate for assigned work.
• Speed of response to urgent or in-stay problems.
• Consistency of homes meeting FCS standards as confirmed by market leadership.

Qualifications and requirements

• At least 1 year of experience in hospitality, property care, vacation rentals, or a related field.
• Strong attention to detail and a dependable work style.
• Ability to follow checklists and brand standards consistently.
• Physical ability to lift 25+ lbs and remain on your feet for long periods.
• Clear communication skills and a customer-focused mindset.
• Comfort using mobile apps and task-tracking tools.
• Valid driver’s license and access to a reliable vehicle.
• Willingness to work weekends, holidays, and on-call rotations.

Work environment and physical demands

This position involves frequent walking, standing, bending, and lifting up to 50 lbs. Regular driving between properties and travel within the local market are required. Work is mainly performed inside homes, with occasional supply runs or warehouse coordination. The schedule includes frequent weekends, holidays, early mornings, and evenings, along with two days off each week.

Compensation and benefits

The hourly rate for this role is $22.50. In addition, the role includes a $135 monthly car allowance and a $100 monthly allowance for tools and equipment.

• Generous paid time off
• 12 paid holidays
• Volunteer time off
• Paid parental leave
• 401(k) program
• Comprehensive medical, dental, and vision coverage, plus additional benefits

Eligibility and employment conditions

Candidates must be authorized to work in the United States. Visa sponsorship, including H-1B sponsorship, is not available for this role.

Any offer of employment depends on successful completion of a background investigation.

Equal opportunity statement

The employer provides equal employment opportunities to all qualified applicants and employees. Employment decisions are made without unlawful discrimination on the basis of race, color, religion, sex, gender identity or expression, national origin, ancestry, citizenship, age, disability, marital status, sexual orientation, military or veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.