QA Analyst

About the Company

Prompt builds B2B enterprise software for rehab therapy businesses, with a focus on improving patient outcomes and making clinic workflows more efficient through modern technology. The team is mission-driven, works quickly, and values independent thinkers who take responsibility for results.

Role Summary

As a QA Analyst, you will help safeguard the quality, consistency, and dependability of Prompt’s software. You’ll partner with product, engineering, and design teams to verify releases before they reach users, with a strong emphasis on manual testing. The role also includes evaluating AI-powered features and using AI-driven or agentic tools to make testing faster, smarter, and more effective.

This position is best suited to a highly driven self-starter who is detail-oriented, curious, proactive, and comfortable solving complex problems in a fast-moving environment. Your work will directly influence the reliability of tools used by rehab therapy teams and will contribute to Prompt’s broader QA strategy.

Why Join Prompt

• Work on challenging, specialized problems in healthcare software.
• Join a team of experienced and high-performing professionals.
• Enjoy a culture that values smart work, ownership, and balanced effort.
• Contribute to a product that supports better patient care and reduces waste in a paper-heavy industry.

Key Responsibilities

• Carry out functional, regression, smoke, and acceptance testing for new and existing product features.
• Find, record, and clearly communicate defects to engineering for timely fixes.
• Validate AI-enabled functionality for accuracy, reliability, usability, edge cases, and unexpected behavior.
• Use AI-assisted and agentic tools to improve test planning, test generation, exploratory testing, documentation, and overall QA productivity.
• Collaborate with product, development, and design teams to understand requirements and align on quality expectations.
• Keep detailed and accurate records of test plans, test cases, and execution results.
• Manage daily priorities across multiple workstreams, focus on high-risk/high-impact areas, and proactively raise blockers, risks, and tradeoffs.
• Suggest process improvements that strengthen testing methods, documentation standards, and team workflows.
• Demonstrate strong ownership by following through on commitments and consistently raising quality standards.
• Organize work effectively, adapt to shifting priorities, and communicate status clearly to stakeholders.

Requirements

• 1 to 3 years of experience in a QA Analyst role or a similar position, ideally in healthcare software or a related domain such as rehab therapy.
• Hands-on experience with manual testing approaches including functional, regression, smoke, and acceptance testing.
• Experience evaluating AI-enabled features, or a clear willingness to learn how to assess AI outputs, find edge cases, and use AI tools in QA.
• Strong ability to write test cases, test plans, and defect reports.
• Excellent attention to detail and a sharp eye for inconsistencies or product issues.
• Strong written and verbal communication skills for cross-functional collaboration.
• Good analytical and troubleshooting ability.
• Comfort working in a team environment and adapting to changing priorities.
• A strong sense of ownership, urgency, and follow-through with a high-performance mindset.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• Basic familiarity with automation tools such as Selenium or Playwright.
• Knowledge of web technologies, APIs, and database testing, including SQL.
• Exposure to AI agents, prompt-based workflows, or AI-assisted productivity tools.
• Experience in healthcare, rehab therapy, or other regulated software environments.

Perks and Benefits

• Competitive salary.
• Remote or hybrid work setup.
• Possible equity for standout performance.
• Flexible paid time off.
• Company-sponsored lunches.
• Company-paid disability and life insurance.
• Company-paid family and medical leave.
• Medical, dental, and vision coverage.
• Discounted pet insurance.
• FSA/DCA and commuter benefits.
• 401(k) plan.
• Free access to digital fitness and wellness content.
• Recovery suite at headquarters with a cold plunge, sauna, and shower.

Additional Information

Prompt maintains a fair and respectful workplace and does not hire individuals from Prompt customers unless their current employer gives explicit consent. The company is an equal opportunity employer and does not discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. Prompt is also an E-Verify employer.

Compensation

The stated pay range for this role is $65,000 to $85,000 per year.