Receptionist

Company Overview

Pet Glow is a pet care brand focused on top-tier grooming services and carefully selected pet supplies. Its offerings include baths, haircuts, and nail trimming, all adapted to each pet’s individual needs. The shop also stocks pet food, toys, accessories, and other essentials that help keep pets healthy and happy. The business places strong emphasis on comfort, attentive care, and personalized service for every animal.

Role Summary

This full-time, on-site position in Doha, Qatar is suited to a front-desk professional who can create a welcoming experience for clients and their pets. The receptionist will coordinate check-ins and check-outs, share information about grooming services and products, manage calls, and support the day-to-day flow of the reception area. The role also includes handling payments, keeping records accurate, and assisting with basic administrative work.

Key Duties

• Greet customers and their pets warmly and professionally.
• Handle the check-in and check-out process for grooming appointments.
• Explain available grooming services and product options to clients.
• Answer incoming calls, respond to questions, and route visitors or calls to the right team member when needed.
• Arrange, confirm, and update appointments.
• Process customer payments and support point-of-sale related tasks.
• Keep the reception space clean, organized, and presentable.
• Maintain and update client records with accuracy.
• Carry out routine clerical work such as filing, data entry, and correspondence handling.
• Work closely with groomers and store staff to support a smooth and efficient customer experience.

Skills and Qualifications

• Strong customer service approach with clear and professional communication.
• Comfortable using proper phone etiquette and front-desk procedures.
• Ability to manage scheduling, filing, basic data entry, and payment-related tasks.
• Well organized, detail-oriented, and able to juggle multiple tasks in a busy setting.
• Prior experience in reception, front office, or customer service is preferred, especially in retail, hospitality, or pet-related environments.
• Willingness to work around animals and interest in pet care products and services.
• Basic computer skills, including email, scheduling tools, and common office software.
• Good English communication skills; additional local language ability is an advantage.

Additional Information

No stipend or salary details were provided in the source. No vacancy count, start date, or application deadline was specified.