Safety Officer

Raffles Hotels & Resorts, a legendary brand since 1887, is known for its rich history and captivating stories. At distinguished addresses worldwide, Raffles serves as the vibrant heart of its destination, offering culturally enriching and intellectually stimulating experiences while respecting local communities, heritage, and the environment. Fairmont Hotels & Resorts is part of a dynamic network of 90 spectacular properties in 30 countries. Raffles & Fairmont Doha, located in the iconic Katara Towers, unite two distinguished luxury brands, offering extraordinary hospitality, timeless elegance, and world-class experiences. Raffles Doha provides an atmosphere of intimate luxury and bespoke service, while Fairmont Doha embodies grand hospitality with contemporary style and warmth. Together, they create a dynamic and inspiring environment for hospitality professionals passionate about excellence, valuing individuality, nurturing talent, and empowering colleagues.

Upon applying, candidates will receive an email from our partner AssessFirst to create a profile and complete a questionnaire. This is a mandatory step for candidacy consideration, allowing us to assess compatibility with the role and our culture of luxury excellence.

We are seeking a Safety Officer to join the luxury hospitality environment at Raffles & Fairmont Doha. This vital role involves upholding the highest standards of safety, security, and well-being across both properties, ensuring a secure and compliant environment that aligns with the elegance and service excellence of the Raffles and Fairmont brands. The Safety Officer will act as a guardian of guest and colleague safety, conducting regular inspections, monitoring safety systems, and ensuring adherence to all health, safety, and security protocols. Prompt and professional response to incidents and emergencies, along with effective coordination with relevant teams and authorities, is crucial. The role requires vigilance, attention to detail, and a calm demeanor to contribute to seamless and safe guest experiences. Responsibilities include supporting risk prevention, promoting safety awareness, and ensuring procedures align with luxury hospitality standards, all while embodying the refined professionalism of Raffles and Fairmont.

• Conduct regular safety inspections across all hotel areas to ensure compliance with Raffles & Fairmont safety, security, and fire prevention standards.
• Monitor and enforce adherence to health, safety, security policies, procedures, and regulatory requirements.
• Respond promptly and effectively to incidents, emergencies, and hazards, ensuring appropriate escalation and accurate reporting.
• Provide professional safety guidance and support to guests and colleagues through various communication channels.
• Maintain a strong working knowledge of hotel facilities, operational areas, emergency exits, evacuation procedures, and local safety regulations.
• Coordinate closely with Front Office, Housekeeping, Engineering, Security, and other departments to ensure a safe and secure environment.
• Support risk mitigation by identifying potential hazards and recommending corrective actions.
• Ensure accurate documentation and reporting of incidents, safety audits, and compliance checks.
• Assist in managing emergency preparedness procedures, including drills, evacuations, and colleague training.
• Maintain strict confidentiality of all incident reports, guest information, and safety matters.
• Support investigations related to safety or security incidents, ensuring timely follow-up and resolution.
• Contribute to a proactive safety culture by promoting awareness and best practices across all departments.
• Uphold luxury standards by ensuring safety operations are delivered with professionalism, discretion, and attention to detail.

• Previous experience in a Safety, Security, Loss Prevention, or similar operational role within a luxury hotel environment is preferred.
• Strong understanding of hotel safety, security, and fire prevention procedures, with a commitment to high compliance standards.
• Excellent verbal and written communication skills in English; additional languages are an advantage.
• Strong interpersonal skills for confident and professional engagement with guests and colleagues.
• Ability to remain calm, observant, and decisive during incidents or emergencies.
• Strong attention to detail for proactive identification of risks, hazards, and non-compliance.
• Basic proficiency in hotel systems and reporting tools, including incident reporting and Microsoft Office applications.
• Strong organizational and problem-solving abilities with the capacity to prioritize tasks in a dynamic environment.
• Ability to work collaboratively within a diverse team and support cross-departmental coordination.
• Physical fitness for duties including prolonged standing and site inspections.
• Flexibility to work rotating shifts, weekends, and public holidays as per operational needs.
• Embrace the Raffles & Fairmont brand promise and luxury in all interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported, and recognized.

Enjoy exclusive colleague perks such as complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and other luxuries. We are committed to rewarding hard work with exceptional benefits.

Respect: Valuing the needs, ideas, and individuality of others, treating everyone with fairness and dignity.
Excellence: Making genuine connections and cherishing opportunities to make people feel special.
Belonging: Celebrating differences, supporting each other, and standing together.
Empowerment: Taking initiative and anticipating moments that create unforgettable experiences.
Integrity: Building trust through mutual respect and authenticity.

We are committed to fostering an inclusive environment where diverse talent thrives, welcoming candidates from all backgrounds.