SCCM EUC Engineer

About the Company

Tata Consultancy Services is a major global provider of IT and business solutions, with more than 612,000 employees across 55 countries and reported revenue of USD 29.08 billion for 2023-24. Its portfolio covers cloud infrastructure, cognitive business operations, cybersecurity, consulting, enterprise solutions, Internet of Things/digital engineering, data and analytics, and more. The company is also known for being one of India’s largest equal-opportunity employers, with over one lakh women employees, and for regularly ranking among the most respected companies in India.

Role Overview

This opening is for an EUC SCCM engineer based in Hyderabad. The role focuses on maintaining, configuring, and supporting desktop technologies in a distributed environment, with a strong emphasis on software deployment, patch management, imaging, and workstation support.

Key Responsibilities

• Manage SCCM-based inventory, software distribution, and patching processes.
• Handle image creation and deployment, including Windows 7 and Windows 10 imaging workflows.
• Build custom deployment scripts using tools such as VBS and batch scripting.
• Work with package server, task server, and PXE server concepts.
• Troubleshoot Windows server, client, and network-related issues at both server and endpoint levels.
• Create custom scripts to collect inventory data from client systems.
• Support application and patch testing, release, and deployment through SCCM.
• Manage SCCM clients across all supported levels and modules.
• Handle SCCM-related components such as PC transplant, help desk solutions, and Carbon Copy.
• Generate reports using SQL queries and support reporting needs.
• Resolve issues escalated by L1 and L2 support teams.
• Configure access controls within the SCCM application portal.
• Support SCCM database administration, performance tuning, and basic awareness of database clustering.
• Use modern scripting tools, including Windows Shell and Python, where needed.

Requirements

• At least 8 years of relevant experience in SCCM and end-user computing support.
• Strong practical knowledge of inventory management, software distribution, patch management, and image management through SCCM.
• Solid understanding of imaging engines and workstation imaging technologies, especially for Windows 7 and Windows 10.
• Ability to write custom scripts for deployment and inventory tasks.
• Good knowledge of SCCM infrastructure concepts such as package server, task server, and PXE server.
• Strong troubleshooting skills for Windows servers, Windows clients, and networking issues.
• Hands-on experience with SCCM client management and related modules.
• Ability to create SQL-based reports and work with SCCM databases.
• Experience supporting large-scale operating system upgrades from Windows 7 to Windows 10.
• Strong stakeholder management skills.
• Knowledge of Microsoft Windows Server, Active Directory, SCCM, TCP/IP, DNS, Windows 10 imaging, deployment, and troubleshooting.
• Working knowledge of DMZs, encryption, backup tools such as Backup Exec or similar systems, and antivirus products such as McAfee or similar solutions.
• MCSE or an equivalent certification is preferred.
• Expected to stay current with software applications, services, and technical tools.
• Should be capable of building and distributing software packages.

Eligibility

Any graduate can apply.

Additional Information

Location for this role is Hyderabad, India.

No internship duration or start date has been specified.

No salary or stipend amount has been provided.

The vacancy count has not been mentioned.