Senior Creative Strategist

Role overview

Humana is strengthening its marketing function to better attract and engage members through personalized, data-led, and technology-enabled communications. The company is looking for a Senior Creative Strategist to join The Hive, its internal agency. This team exists to support the business and brand by developing creative work that builds meaning, shapes choice, and inspires action.

Within the Account team in Marketing’s Creative and Content organization, this role is central to raising creative standards across the enterprise and creating measurable business impact through integrated marketing efforts. The strategist will guide content and creative direction across brand systems and turn business goals plus audience understanding into campaign ideas that perform.

What you will do

• Shape and deliver creative and content strategies for a wide brand portfolio, supporting both acquisition and engagement efforts across all channels.
• Build productive working relationships with internal agency partners, marketing stakeholders, and outside agencies.
• Direct customer-focused campaign thinking and help guide major conceptual checkpoints.
• Apply performance marketing knowledge and research findings to develop effective creative approaches.
• Use understanding of the business, market landscape, and competitors to inspire fresh ideas that support growth goals.
• Make sure all work stays aligned to brand direction and business priorities while preserving execution quality.
• Work closely with teammates throughout the process to deliver solutions that stay on strategy, on schedule, and within budget.
• Keep campaigns, channels, and audience touchpoints consistent with the overall brand and campaign strategy as well as the client objective.

What we are looking for

• A bachelor’s degree or higher in Marketing, Communications, Advertising, or a related discipline.
• At least 2 years of experience in advertising or within an internal agency setting.
• A track record of creating solutions that lead to measurable outcomes.
• Experience collaborating in hybrid or remote team environments.
• Confidence presenting to senior leaders and influencing key decisions.
• Success working in fast-moving, cross-functional, and highly matrixed organizations.
• Proven ability to lead enterprise brand development and launches with consistency, scale, and ongoing optimization.

Preferred background

• Master’s degree.
• Familiarity with Agile ways of working and team structures.
• Experience using collaboration and diagramming tools such as Lucid.

Location and work setup

Preferred locations include Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; and Fort Lauderdale, FL.

Some in-office presence may be needed at times for collaboration, important meetings, and leadership interaction. Remote arrangements may be considered depending on the role requirements and the candidate’s background.

Reasonable accommodation is available for qualified individuals with disabilities. Candidates needing support may contact HR4U.

Home or hybrid work requirements

• Minimum internet speed required: 25 Mbps download and 10 Mbps upload.
• A wired cable or DSL connection is preferred.
• Satellite, cellular, and microwave connections need leadership approval.
• Associates in California, Illinois, Montana, or South Dakota receive bi-weekly reimbursement for internet expenses.
• Telephone equipment is provided by Humana when business needs require it.
• A dedicated workspace without interruptions is required to protect member PHI/HIPAA information.
• Although the role is remote, occasional travel to Humana offices for training or meetings may be necessary.

Benefits and development

• Medical benefits begin on day one.
• Paid time off, company holidays, volunteer time, and jury duty pay are included.
• 401(k) retirement savings plan with employer match.
• Tuition support and scholarships for eligible dependents.
• Parental leave and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).
• Strong career growth opportunities, including leadership programs and mentorship.

Pay and schedule

The role is scheduled for 40 hours per week.

Starting base pay is estimated at $86,300 to $118,700 per year for full-time work. Actual pay may vary depending on geography and the candidate’s skills, knowledge, experience, education, certifications, and related factors.

This position is also eligible for a bonus incentive plan tied to company and/or individual performance.

Additional information

Humana promotes an inclusive workplace and welcomes applicants from all backgrounds. The company is committed to equal opportunity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status.

During hiring, candidates may be contacted by text and email through a video-interview platform to provide information and participate in pre-recorded voice, text, or video interviews if selected to continue. Applicants may also be asked to provide a Social Security Number if it is not already on file; when required, instructions will be sent from the company’s secure email system.

Humana is an Equal Opportunity Employer and follows affirmative action requirements under applicable law for individuals with disabilities and protected veterans. Employment decisions are based only on valid job requirements.

Application deadline: 07-01-2026.

About the company

Humana Inc. is a major U.S. healthcare company. Through its insurance and healthcare services businesses, it works to make care easier to access for millions of people and serves Medicare and Medicaid members, families, individuals, military service personnel, and communities.

Additional compensation and benefits may include medical, dental, and vision coverage; short-term and long-term disability; life insurance; paid time off; company and personal holidays; and paid parental and caregiver leave.

Work must be performed in a private, dedicated space without ongoing interruptions to protect sensitive member information. In some cases, internet service may need to be upgraded if business needs require it.