Senior Logistics Operations & Performance Analyst

Role overview

This senior-level role focuses on reviewing the full logistics chain, from transportation and warehousing to last-mile delivery and freight spend, while also measuring revenue streams and net income performance. The aim is to turn operational and financial data into a practical plan that lifts profitability, improves efficiency, and strengthens service return on investment.

Core responsibilities

• Examine end-to-end logistics activity and pinpoint operational issues such as delayed dispatches, underused trucks, and warehouse idle time, then work with the relevant teams to improve flow.
• Measure service performance indicators including on-time delivery, damage rates, and transit times, and connect those results to cost and revenue outcomes.
• Break down logistics costs at the shipment, route, warehouse, and customer level, covering items such as fuel, tolls, wages, maintenance, rent, labor, inventory, freight charges, customs, and insurance.
• Compare actual spending against planned budgets to uncover cost leakage and other gaps.
• Create analytical models for cost per kilometer and cost per pallet.
• Review income by service line such as full truckload, less-than-truckload, warehousing, cross-docking, and value-added services.
• Assess profitability by customer, lane, and shipment.
• Spot revenue leakage, including billing mistakes and missed accessorial charges.
• Calculate each activity’s contribution to net income after assigning direct and indirect expenses.
• Develop dashboards and tracking tools for cost per delivery, revenue per route, and net margin by customer.
• Monitor results on a weekly and monthly basis and prepare variance analysis with recommended corrective actions.

Requirements

• A bachelor’s degree in Logistics, Supply Chain, Business Administration, Finance, Accounting, or a closely related discipline.
• At least 3 to 5 years of experience in logistics operations, costing analysis, or performance analytics, suitable for a senior position.
• Strong command of analytical tools such as Excel, Power BI, or Tableau for reporting, dashboarding, and variance review.
• Hands-on experience building cost models, including cost-per-kilometer and cost-per-pallet calculations.
• Exposure to TMS or WMS platforms will be considered an added advantage.
• Strong analytical thinking, problem-solving ability, and close attention to detail.
• Capability to identify process bottlenecks and propose improvements that make operations more efficient.
• Good understanding of logistics cost drivers such as fuel, freight rates, warehousing, labor, customs, and insurance.
• Comfortable working across departments, including operations, finance, and sales.

Additional details

This is a full-time, onsite position based in Singapore, Singapore.

No stipend or salary amount was provided in the source information.

No vacancy count, start date, or application deadline was specified.