Senior Operations Manager

About the Company

The organization is a rapidly scaling Amazon growth agency that supports consumer brands in expanding market share and strengthening category leadership. It is also growing into new service lines, launching additional business initiatives, and developing the CEO’s personal brand.

Role Summary

This position functions as a Chief of Staff / Executive Integrator, serving as the CEO’s primary operational partner. The role is designed to convert leadership ideas into clear execution plans, keep multiple workstreams moving, and maintain efficient day-to-day business operations. It suits someone who is highly organized, forward-thinking, comfortable with technology and AI tools, and effective in a fast-moving entrepreneurial setting.

Key Responsibilities: Operations and Project Management

• Turn the CEO’s strategic direction into practical project plans with defined deadlines and deliverables.
• Oversee several projects running across different parts of the business.
• Create systems, SOPs, and automations that improve scalability.
• Coordinate effectively with internal staff, contractors, and external vendors.
• Administer CRM platforms and marketing automation tools.
• Monitor KPIs and share updates on operational and business performance.

Key Responsibilities: Executive Support

• Handle the CEO’s calendar, inbox, and day-to-day communications.
• Arrange meetings, calls, and appointments.
• Organize domestic and international travel, including complete itineraries.
• Research options and provide informed recommendations for important decisions.
• Draft presentations, reports, and supporting documents as required.

Key Responsibilities: Marketing and Personal Brand Support

• Manage the CEO’s social media content schedule.
• Coordinate content production and publication.
• Support personal brand growth through podcasts, speaking opportunities, and YouTube.
• Assist with lead generation efforts and funnel management.

Additional Expectations

• Stay ahead of needs and address issues before they become blockers.
• Bring proposed solutions and recommendations, not just problem updates.
• Ensure work is completed on time and deadlines are consistently met.
• Take complete ownership of operational responsibilities and outcomes.

Requirements

The ideal candidate is self-driven, adaptable, and focused on finding practical solutions. Strong organization and project management capabilities are essential, along with the ability to thrive in a high-paced entrepreneurial environment. The role also calls for comfort with modern tools, including AI-enabled workflows, and the ability to manage both executive support and broader operational leadership tasks.

Compensation and Working Hours

The offered compensation ranges from $40,000 to $70,000 per year. Standard working hours are 8:00 AM to 5:00 PM EST, with flexibility noted.