Service Centre Representative

About Us

Canon Business Services ANZ assists organizations in optimizing and transforming their operations to foster greater growth. We collaborate with clients to achieve desired outcomes, delivering tailored solutions that meet and exceed expectations, overcome challenges, and allow them to concentrate on their unique strengths. Joining Canon Business Services means becoming part of a culture that values its employees, empowering career progression and helping individuals achieve their goals as a vital contributor to the group's success.

About The Role

This role is based at our client's corporate premises in central Wellington. We are seeking a customer service professional to support our valued client sites, contributing to service functions with flexibility across Front and Back of House operations. Key duties include managing mailroom and courier services, performing general administrative tasks like document scanning, providing reception cover by greeting visitors, professionally handling phone calls, and delivering exceptional customer service to all stakeholders. The position may also involve moderate to heavy lifting and ensuring site compliance with Canon and client Health & Safety standards.

About You

We are looking for a dependable team member who is comfortable working both independently and collaboratively. Ideally, candidates will have prior experience in a frontline customer service role, demonstrating strong customer service skills and an understanding of delivering exceptional service. Essential attributes include flexibility to work between 7:00 am and 6:00 pm, a full, clean, valid NZ Driver's Licence, high reliability, adaptability, and proven experience in customer service, hospitality, or administration. A very high standard of personal presentation, the ability to lift moderate to heavy items, a positive attitude, strong teamwork, excellent written and verbal communication skills, robust multitasking and organizational abilities, and adaptability to change with a focus on continuous improvement are also required. Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook) is necessary.

Inclusivity and Diversity

Canon Business Services is committed to fostering an inclusive and diverse workforce. We encourage employees to bring their authentic selves to work and focus on making a strong contribution to the wider community. Flexible working arrangements are generally available to promote a better work-life balance, enhancing motivation, performance, and productivity. As an equal opportunity employer, all applicants will be considered, and we welcome applications from individuals of all ages, cultures (including Māori and Pasifika peoples), abilities, religious beliefs, national origins, sexual orientations, and gender identities.

Additional Information

Benefits and perks may differ based on employment nature and country. All applicants must be eligible to work in New Zealand at the time of application.