Showroom Manager

About the company

STEPEVI is an international name in contemporary luxury rugs and accessories, combining heritage craftsmanship with modern design thinking. The brand maintains a presence in key design hubs including Paris, London, Milan, Munich, New York, and Istanbul, with its global headquarters in Paris.

The company also operates advanced production facilities in Isparta in southern Türkiye, where it creates high-quality hand-tufted rugs distinguished by bespoke craftsmanship and refined quality. Through a mix of innovation, premium materials, and design expertise, STEPEVI delivers tailored interior solutions for an exclusive clientele.

Role overview

The Showroom Manager is tasked with creating an outstanding client journey while ensuring the showroom runs smoothly and performs strongly from a commercial standpoint. The position represents STEPEVI’s high-end custom rug and interior offering to architects, designers, and private customers.

Client experience and brand representation

• Provide a tailored, advisory-style client experience that reflects luxury service standards.
• Confidently showcase collections, bespoke options, and technical product details to clients.
• Keep the showroom presented to a consistently high standard, following brand and visual merchandising guidelines.
• Welcome and host client appointments, private meetings, architects, interior designers, and trade visitors.

Commercial development

• Support strong sales outcomes and work toward revenue goals.
• Build and maintain a healthy client base through proactive outreach and relationship building.
• Spot new business opportunities across design, architecture, and luxury residential markets.
• Prepare quotations, manage project follow-ups, and coordinate the order process.

Operational management

• Run the day-to-day showroom workflow, including scheduling, sample handling, and stock oversight.
• Ensure internal procedures and service expectations are consistently followed.
• Work with head office on orders, logistics, marketing activities, and reporting.

Showroom standards and environment

• Maintain a polished, welcoming, and professional atmosphere at all times.
• Keep product displays, materials, and supporting documentation current and accurate.

Candidate profile

The ideal candidate brings experience from luxury retail, interior design, or a premium client advisory environment. A strong understanding of design-led selling and bespoke product settings is important, along with excellent communication, presentation, and relationship-building skills suited to an international clientele. The role also calls for a highly organized, detail-focused, commercially minded professional with a polished appearance and demeanor aligned with luxury standards.

Key performance measures

• Revenue generated and project conversion performance.
• Client acquisition and repeat business.
• Service quality and adherence to showroom presentation standards.
• Growth of a professional network across designers, architects, and specifiers.

Requirements

• Minimum 3 to 5 years of commercial experience, ideally in luxury interiors, design, rugs and carpets, or lifestyle-related sectors.
• Availability to work on Saturdays is mandatory.
• Strong grasp of luxury client expectations and consultative, design-oriented selling.
• An existing network in luxury, contracts/FF&E, architecture, design, interior, or hospitality circles is preferred.
• Fluent English is required.
• Additional European languages and/or Turkish would be an advantage.
• Strong communication and reporting abilities.
• International mindset, openness, positivity, initiative, and problem-solving ability.
• Comfortable using IT tools such as CRM systems, Office applications, and social media.

Location

Munich