Steward Supervisor

Role overview

Marina Bay Sands is seeking a Steward Supervisor to guide the stewarding team and keep restaurant operations clean, organized, and compliant with hygiene standards. This position involves hands-on supervision, training support, inventory control, and close coordination with the stewarding leadership group to ensure smooth day-to-day service.

Key responsibilities

• Oversee and support a mix of full-time and casual stewarding staff in keeping restaurant areas clean.
• Track inventory for operating equipment and supplies, including OS&E and other stewarding materials.
• Supervise cleanliness across the restaurant floor, including floors, walls, and equipment.
• Ensure proper washing and sanitizing of ice machines.
• Oversee cleaning of shelves, filters, and holloware, including polishing tasks.
• Monitor the dish station and dishwashing area to maintain service readiness.
• Manage cleaning and handling of equipment trolleys.
• Supervise waste handling, including garbage disposal and upkeep of the garbage area.
• Ensure toilets and related areas remain clean and presentable.
• Maintain daily stewarding SOPs and support consistent operating standards.
• Help coordinate the stewarding roster, especially when senior leaders are unavailable.
• Support recruitment, staff performance reviews, and other HR-related stewarding matters.
• Keep bulletin boards and printed updates current for the team.
• Share important operational updates with all stewarding staff.
• Make sure team members have the knowledge, tools, and equipment needed to work effectively.
• Conduct on-the-job and technical training for newly hired stewards.
• Assist with all stewarding training activities.
• Prepare required food and beverage-related items on a daily basis.
• Ensure equipment is properly stored and maintained after use.
• Encourage and motivate the stewarding team.
• Check that sufficient equipment and operating supplies are available and aligned with par levels.
• Receive, manage, and escalate guest feedback to the Director of Stewarding or Executive Chief Steward.
• Coordinate with suppliers and contractors during operations.
• Support compliance with the food safety programme.
• Liaise with the DM Inspector and Hygiene & Sanitation Manager as needed.
• Ensure all team members follow hotel safety, hygiene, and sanitation procedures.
• Handle other stewarding-related duties as assigned by leadership.

Requirements

• At least high school O Level education; a diploma in any discipline is considered an advantage.
• Minimum 2 years of experience in restaurant and bar operations, including at least 1 year in a supervisory role.
• Working knowledge of stewarding practices is required.
• Previous leadership exposure in stewarding will be beneficial.
• Strong written and spoken English skills.
• Good understanding of food and beverage operations.
• Physically able to lift heavy items.
• Comfortable working on a 24-hour rotating shift schedule.
• Must be willing to work different shifts, including mornings, afternoons, nights, and public holidays.

Additional information

Marina Bay Sands promotes a diverse, equitable, and inclusive workplace and provides equal opportunities as it expands its talent base in Singapore. Employees are expected to follow all company rules, regulations, policies, procedures, standards of conduct, and business ethics.

Why this role

This position offers the opportunity to develop your career alongside skilled hospitality professionals while contributing to the operational excellence of a leading resort environment.