Store Manager

About the Role

Platypus Shoes is looking for a Store Manager to lead the New Plymouth location in a busy retail setting. In this role, you will guide casual team members together with the Assistant Store Manager, focus on lifting sales and KPI outcomes, and make sure customers receive a strong in-store experience. You will also work with the Area Manager to spot opportunities for improvement and support store growth.

About Platypus Shoes

Established in 1998, Platypus Shoes exists to outfit customers with the newest footwear from leading brands. The brand is part of Accent Group, the largest footwear group in Australia and New Zealand, with more than 900 stores, 34 brands, and 30+ online platforms, including Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct, and Nude Lucy.

Key Responsibilities

You will be responsible for the day-to-day performance of the store and for leading the team toward strong commercial results.

• Work toward sales goals and KPI targets while keeping visual merchandising up to standard.
• Inspire and direct the team to deliver high-quality sales and customer service outcomes.
• Track sales results on a daily, weekly, and monthly basis, recognising successes and identifying improvement areas.
• Plan rosters and manage wage costs in line with business requirements.
• Train, coach, and support team members to build capability, maintain morale, and strengthen succession planning.
• Maintain stock control, store presentation, and smooth operational execution.
• Ensure the store follows OH&S requirements and relevant legislation.

Skills and Experience

The role calls for someone with proven retail leadership experience and a strong drive for results.

• Background as a Store Manager or Assistant Store Manager in a fast-paced, high-volume retail environment.
• Confident leadership style with a proactive and outcome-oriented approach.
• Strong verbal communication and team development ability.
• Proven ability to lift sales and manage overall store performance.
• Experience in stock control, store operations, and visual merchandising.
• Genuine commitment to creating a great customer experience.

Benefits

The role offers a roster and workplace culture designed to support both career development and work-life balance.

• Tuesday to Saturday roster with two consecutive days off each week.
• Access to training and development programs to support career progression.
• Entry to the Employee Benefits program, including discounted gym memberships and health insurance.
• 40% team discount across Accent Group brands such as Platypus, Vans, Hype DC, Skechers, and others.
• Friendly, energetic, and inclusive team environment with regular events and leadership conferences.

Additional Information

Accent Group Limited is committed to building an inclusive workplace that respects and values diversity in age, gender, identity, race, sexual orientation, ethnicity, and physical or mental ability. The company aims to provide equal employment opportunities so people from all backgrounds can bring their authentic selves to work. Accent Group also recognises and pays respect to the Traditional Owners and ongoing custodians of the land, including Aboriginal and Torres Strait Islander peoples and Māori peoples.