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Desktop Engineer - Immediate Start

Positiv Cohort Ltd

Croydon, England, United Kingdom · ಒಪ್ಪಂದ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ
ಯಾವುದೇ
ಸಂಬಳ
ತೆರೆಯುವಿಕೆಗಳು
1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ
2 ಗಂಟೆಗಳ ಹಿಂದೆ
Work mode
ಕಚೇರಿಯಲ್ಲಿ
Eligibility
Candidates who can start immediately and are available for a 10-week onsite contract in Croydon. Suitable for experienced Desktop Support / EUC professionals.
Resume
Required to apply

Where you'll work

ಕೆಲಸದ ವಿವರ

Role overview

We are hiring an experienced Desktop Engineer / EUC Engineer for a short-term assignment in Croydon, UK. The position is based onsite and is intended for someone who can step in quickly and contribute in a busy IT support setting.

This is a 10-week contract with an immediate start. The ideal candidate will be practical, adaptable, and comfortable handling day-to-day support work in a fast-moving environment.

Key responsibilities

  • Deliver second-line support for desktop users in a Windows environment.
  • Investigate and fix issues related to Windows 10 and Windows 11.
  • Support Microsoft Office and Microsoft 365 tools, including applications such as Outlook, Teams, and OneDrive.
  • Diagnose and resolve hardware problems involving laptops, desktops, and peripherals.
  • Perform desktop setup, imaging, build, and deployment tasks.
  • Handle onboarding and offboarding activities for joiners, movers, and leavers.
  • Record and manage incidents and service requests in a ticketing platform while meeting SLA targets.
  • Support device refresh and rollout exercises.
  • Work with other IT specialists to escalate and resolve more complex technical issues.

Experience and skills needed

  • Background in Desktop Support or End User Computing (EUC).
  • Good working knowledge of Windows 10/11.
  • Experience supporting Microsoft 365 products.
  • Hands-on use of Active Directory for user administration and group policy management.
  • Exposure to imaging and deployment tools such as SCCM, Intune, or MDT.
  • Strong troubleshooting ability and a methodical approach to problem-solving.
  • Clear communication skills and a customer-focused attitude.

Desirable experience

  • Experience delivering Intune or Autopilot deployments.
  • Understanding of basic networking concepts such as VPN, Wi-Fi, and connectivity troubleshooting.
  • Prior experience working in a fast-paced or project-led environment.

Contract details

This is a 10-week contract based in Croydon, England, United Kingdom. The role requires an immediate start and is carried out onsite.

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