Shift Leader

About the Role

This position places you in a key leadership spot within a busy restaurant setting. You will help bring the company’s mission to life by supporting management in delivering food made with care, service delivered warmly, and an atmosphere presented with pride.

What You’ll Do

• Help create a friendly, energetic space where guests feel welcomed.
• Oversee day-to-day store activity and guide the team during your shift.
• Work hands on with cooking and preparing menu favorites for guests.
• Build a broad mix of skills that support your own growth and help develop others.

Rewards and Benefits

• Flexible work scheduling
• Competitive compensation
• Complimentary meals during shifts
• Medical, vision, dental, voluntary short-term disability, and cancer income protection coverage for full-time associates
• Health care and dependent care flexible spending accounts
• 401(k) plan with company match
• Vacation time, sick leave, bereavement/funeral leave, and leave share program for eligible associates
• Discounts with many partner brands
• Referral bonus for eligible associates
• Opportunities to contribute to the community
• Paid hands-on training to help you succeed
• Ongoing career and leadership development
• Pathways for advancement into management roles
• Pre-tax dependent care flexible spending account

Qualifications

You should have at least some high school education and preferably some experience in operations. Local food-safety or municipal certifications, such as a food handler card, must be obtained at the applicant’s own expense.

Work Conditions

This role involves a fast-moving restaurant environment with hot prep areas, steam, food vapors, limited workspace, and high noise levels. You may be expected to stand for long periods, handle hot and cold food, use a Chinese cook knife and other kitchen tools, work accurately and quickly, lift up to 50 lbs., stand for up to four hours, and reach across 36-inch countertops to serve guests. The position also requires strong verbal communication, flexibility in changing priorities, and the ability to handle conflict and difficult situations.

About the Company

Founded in Glendale, California, the company is now the largest family-owned American Chinese restaurant concept in the United States, with nearly 2,800 locations worldwide. Its mission is to deliver memorable Asian dining experiences while building an organization that helps people improve their lives. The culture emphasizes family values and community impact.

Equal Opportunity and Accommodations

The employer is an equal opportunity organization and considers applicants without discrimination based on protected characteristics such as sex, gender, pregnancy, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, or veteran status. The company also follows federal, state, and local accommodation rules. Qualified applicants with disabilities may request reasonable accommodations during the application or interview process, including sign language support where needed. Accommodation requests can be directed to [email protected].