Butler

Role overview

At Grand Hyatt Goa, this position supports the smooth and effective operation of the department while staying aligned with Hyatt International’s corporate direction and brand expectations. The role is intended to help satisfy the needs of employees, guests, and the property owner, while maintaining a consistently high service standard.

What this role involves

The Butler supports the Team Leader – Butler in delivering butler services in a structured and efficient way, following the established service concept. The role calls for consistently courteous, polished, efficient, and adaptable service across all interactions.

Work environment and key strengths

This job requires the ability to stay effective under pressure in a busy, fast-moving setting. Strong verbal communication, a professional appearance and presentation, multitasking ability, and coordination with multiple departments on behalf of guests are essential.

Qualifications

Candidates should ideally hold a relevant degree or diploma in Hospitality or Tourism Management. Prior experience of 1 to 2 years in hotel operations is preferred. Strong problem-solving ability, administrative capability, and interpersonal skills are important. A certification from a butler training program will be considered an added advantage.