Control Room Operator

Role Overview

Maven Risk Advisory is looking to add skilled and driven Control Room Operators to its growing security operations team. The role supports day-to-day delivery for major clients and high-profile venues, with a strong focus on reliable incident handling and operational coordination.

Key Responsibilities

• Track live operations and act quickly when incidents arise.
• Provide field personnel with timely updates, clear directions, and escalation support.
• Operate radio and other communication tools to keep teams connected.
• Follow company procedures and client-specific standards to maintain compliance.

What We’re Looking For

• Clear and effective verbal and written communication abilities.
• A sharp eye for detail and accuracy in fast-moving situations.
• The ability to stay composed, focused, and professional under pressure.
• Prior exposure to a control room, operations centre, or a comparable environment.
• Willingness to work across a 24/7 rotating roster.
• A strong service mindset with consistent professionalism.

Essential Criteria

• Current NSW 1A Security Licence, RSA, and First Aid certification.
• Control room background is preferred, though not mandatory.

Additional Information

This opportunity is with a fast-growing security organisation that places a high emphasis on standards and operational quality.