Customer Service / Customer Support Intern

About the internship

Join a fast-growing travel operations technology company based in Bethesda, Maryland, that helps businesses manage global corporate travel with AI-led workflows and automated travel intelligence. The platform is used by major international brands to simplify enterprise travel and airline crew logistics across multiple markets.

What you will do

• Get practical exposure to Global Distribution Systems, including Sabre and Galileo Travelport.
• Use modern travel and financial tools such as Coferma as part of daily work.
• Coordinate with international airlines and travel partners to handle bookings, disruptions, and other travel issues.
• Support business travelers by resolving their travel-related concerns and providing strong customer service.
• Handle live travel operations and help find solutions for complex booking situations.
• Work with the accounts team and outside vendors to support reconciliation and financial coordination.
• Assist with operational tasks across global travel management workflows.
• Collaborate with teams working in US business hours to gain international exposure.
• Strengthen problem-solving, communication, negotiation, and operations skills in a fast-moving environment.

Who can apply

This opportunity is open to candidates who can work remotely, are available for the full 6-month internship, and can begin between 29th Jun'26 and 3rd Aug'26. Applicants should have relevant skills and a strong interest in the role. Women looking to start or restart their careers are welcome to apply. Freshers may also apply.

Other requirements

• This internship is intended for motivated freshers who have completed their studies and want structured professional training.
• Applicants must be comfortable with a 100% work-from-home setup.
• The expected start window mentioned for this role is the second week of June.
• Candidates should be ready to commit for the complete 6-month duration.
• Interest in global travel technology and the ability to learn complex systems quickly are important.
• Strong communication and problem-solving abilities are required.
• The role may involve shift-based work, including night shifts.
• A proactive mindset and eagerness to learn are preferred.

Perks

• Certificate of completion
• Letter of recommendation
• Potential job offer on successful conversion

Additional information

If converted to a permanent role, the expected compensation is ₹2,50,000 to ₹3,00,000 per year.

Why join us

• Receive hands-on training on industry-standard GDS platforms such as Sabre and Galileo Travelport.
• Learn through practical work rather than only classroom-style exposure.
• Build in-demand technical and operational capabilities in the global travel industry.
• Work with a rapidly expanding international technology company.
• Gain exposure to global business operations and international stakeholders.
• Develop professional skills that can support long-term career growth.
• Understand how a US-based technology startup operates and scales in a competitive market.