- 경험
- 어느
- 샐러리
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- 채용 공고
- 1
- 게시됨
- 4일 전
- Work mode
- 사무실에서
- 교육
- 눈금
- Eligibility
- Graduates with a minimum of 6 months of international voice process experience, strong verbal communication skills, and availability for rotational shifts. Immediate joiners are preferred.
- Resume
- Required to apply
Where you'll work
직무 설명
Role Overview
We are looking for Customer Support Executives to join an international voice process team in Gurugram. This is a full-time position with rotational shifts, and candidates who can join immediately will be given preference.
Key Responsibilities
- Manage both incoming and outgoing customer calls in a professional manner.
- Address customer questions and provide clear, suitable resolutions.
- Ensure strong service quality and a positive customer experience.
- Record customer conversations and updates accurately in the system.
- Work toward defined process KPIs and performance goals.
- Collaborate with internal teams whenever an issue needs further support.
Eligibility Criteria
- A graduation degree is required.
- At least 6 months of experience in an international voice process is mandatory.
- Strong spoken communication and interpersonal skills are essential.
- Candidates must be comfortable with rotational shift schedules.
- Immediate joiners are preferred.
Preferred Skills
- Customer service and customer handling capability
- Active listening and practical problem-solving
- Ability to stay effective under pressure and work well in a team
- Basic computer literacy and familiarity with CRM platforms
What We Offer
- A competitive compensation package
- Opportunities for growth and career progression
- A dynamic, professional workplace
- Incentives and performance-based rewards
Additional Information
Location: Gurugram, Haryana, India. Shift: Rotational shifts. Employment type: Full-time. Immediate joining is preferred.
Contact Details
For further communication, the contact number provided is 7738109440 and the email address is [email protected].