eCommerce Executive

Role overview

ThruDark is hiring an eCommerce Executive to help run and improve the day-to-day performance of its online store. Working alongside the eCommerce Manager, you will keep digital content accurate, engaging, and aligned with the brand’s premium standards.

This position combines detail-focused execution with a strong creative eye, making sure every site touchpoint delivers a polished customer experience.

What you will do

• Set up, refresh, and manage product pages in Shopify, keeping product information, images, and tagging correct and consistent.
• Support visual merchandising across collection pages in line with launches, seasonal activity, and trading priorities.
• Produce and maintain campaign pages and landing pages using Shopify and related CMS tools.
• Carry out regular quality checks so content, links, and assets remain on-brand and accurate.
• Help configure and test promotions, bundles, and gift-with-purchase offers.
• Work with the marketing team so launches, PR activity, and new collections are properly reflected on the website.
• Write and publish SEO-led content in line with the content calendar, partnering with external agencies to support SEO delivery.
• Help maintain a consistent brand voice and storytelling approach across all ecommerce content.
• Assist with ecommerce reporting and draw out useful analytical points for the weekly trading meeting.
• Support ad hoc ecommerce initiatives, feature rollouts, and website updates as needed.
• Handle everyday website operations and upkeep.

About you

You should have experience in eCommerce or digital content, ideally in fashion, retail, or lifestyle. A working knowledge of Shopify or a similar platform is important, along with comfort handling large volumes of data, preferably through Matrixify.

You’ll need a solid grasp of digital merchandising and SEO, plus confidence using Google Sheets or Excel to manage data and workflows. Strong communication, excellent attention to detail, and the ability to stay organised across multiple deadlines are essential.

The ideal candidate is collaborative, proactive, accountable, and comfortable adapting to changing priorities.

Benefits

• A friendly, motivated, and passionate team environment.
• A quarterly ThruDark kit contribution.
• Access to the latest tools, technology, and software needed for the role.
• A starter pack of ThruDark kit from day one.
• Flexible working hours with hybrid-working options.
• An enhanced pension arrangement through salary sacrifice.
• Regular team socials, events, and outings.
• Use of an onsite gym for personal fitness.
• Private medical cover for health and wellbeing support.
• Life assurance and critical illness protection for added peace of mind.