- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 1시간 전
- Work mode
- 사무실에서
- 교육
- High school diploma or GED equivalent
- Eligibility
- Candidates who hold a high school diploma or GED equivalent and are looking for a non-management, full-time guest service role in Doha can apply. No prior experience, supervisory background, or certification is needed.
- Resume
- Required to apply
Where you'll work
직무 설명
Role Overview
The Guest Experience Expert role is focused on shaping a smooth, welcoming, and memorable stay for hotel guests. Rather than simply handling check-in and check-out, the position is responsible for anticipating guest needs, supporting day-to-day operations, resolving requests, and helping guests make the most of their time at the property and in the local area.
This is a full-time, non-management position based in Doha, Qatar, and it is not a remote role.
What You Will Do
- Support guests throughout their stay by handling a broad mix of service and operational tasks.
- Manage arrival and departure processes while making each interaction feel personal and seamless.
- Respond to guest needs, special requests, and on-the-spot operational issues.
- Prepare reports and assist with routine front-of-house and guest service duties.
- Share useful local information and highlights to improve the guest experience.
- Take initiative to move around the workspace and complete tasks as needed without waiting to be directed.
Work Expectations
- Maintain a safe and professional work environment at all times.
- Follow company procedures, policies, and confidentiality requirements.
- Protect company property and uphold quality standards consistently.
- Present a neat appearance and communicate in a professional manner.
- Be prepared for active, hands-on work involving standing, sitting, walking, lifting, carrying, pushing, pulling, and placing items up to 10 pounds without assistance.
- Perform other reasonable duties as assigned.
Preferred Background
The ideal candidate should have a high school diploma or GED equivalent. No previous work experience is required, and no supervisory background is needed. No license or certification is necessary.
About the Employer
Delta Hotels is designed for modern travelers who value a streamlined stay with the essentials done well. The brand emphasizes warm, practical, and detail-oriented service, and it operates as part of Marriott International's global portfolio. The organization values an inclusive workplace and welcomes people from all backgrounds, with a commitment to equal opportunity and non-discrimination.