Inside Sales Manager

About the Role

Novitates is seeking an experienced and self-directed senior Inside Sales Manager to help expand pipeline and revenue in the United States. This is a desk-based remote position, focused on selling through phone, email, video meetings, and LinkedIn rather than field sales. The role is for an individual contributor with full ownership of outbound prospecting, lead qualification, and advancing opportunities through the sales funnel.

The ideal candidate is comfortable with high-volume outreach, maintains strong discipline around CRM updates and follow-ups, and has prior experience selling IT or technology services remotely to the US market. Experience with Pega or a similar enterprise platform environment is strongly desirable.

Key Responsibilities

• Drive a large volume of outbound prospecting through cold calls, email sequences, and persistent follow-ups to create a steady flow of qualified US-based leads.
• Leverage LinkedIn Sales Navigator to research target accounts, find decision-makers, use advanced search features and lead alerts, and carry out social selling outreach.
• Assess both inbound and outbound leads using frameworks such as BANT or MEDDIC, and move prospects through the early and middle stages of the sales cycle.
• Lead discovery conversations and conduct virtual product or service demonstrations over video calls.
• Keep prospects engaged across several touchpoints until they are ready for the next sales step, then close deals or hand them off according to the process in place.
• Maintain accurate CRM records, ensure data quality, and support reliable forecasting in systems such as Salesforce or HubSpot.
• Meet or outperform weekly and monthly activity goals, including calls, emails, and meetings booked, as well as quarterly pipeline and revenue targets.
• Work closely with marketing on campaigns and coordinate with pre-sales and delivery teams for solution design and smooth transitions.
• Stay current on Novitates’ offerings, especially Pega-related solutions, along with competitor activity and US buyer behavior.

Requirements

• 7 to 8 years of B2B inside sales experience in IT services, software, or technology.
• Proven ability to generate pipeline independently and achieve or exceed an individual quota in a remote inside-sales environment.
• Strong outbound selling skills, with confidence and effectiveness across phone, email, and video.
• Demonstrated success selling to US customers and working according to US time zones.
• Excellent verbal and written communication skills, along with a consultative sales approach.
• Highly organized, metrics-focused, and disciplined in using CRM tools and outreach cadences.
• Practical experience with LinkedIn Sales Navigator for lead research, targeting, and social selling.
• Strong familiarity with CRM platforms such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics, including pipeline tracking, reporting, and forecasting.
• Comfortable using lead and database tools such as ZoomInfo, Apollo, Lusha, Excel, or Google Sheets for building, cleaning, segmenting, and maintaining prospect lists.
• Preferred: experience selling Pega solutions or comparable enterprise platforms such as Salesforce, Appian, ServiceNow, or UiPath.
• Preferred: familiarity with sales engagement tools such as Outreach or SalesLoft.
• Preferred: an existing network of US enterprise or mid-market contacts.
• Applicants should be self-motivated, accountable, resilient, persistent, process-oriented, and comfortable working in a lean, fast-moving remote setup.

Perks and Benefits

• High-autonomy individual contributor role where results are highly visible.
• Opportunity to shape and grow the US inside sales function with meaningful upside.
• Competitive base pay with uncapped commission and incentive potential.
• Flexible, fully remote working arrangement.

Additional Information

This role is based in Coimbatore, Tamil Nadu, India, and is structured as a remote full-time position. The company seeks someone who can work effectively with US-market prospects and align with US time-zone business hours.