Lead Generator

About Absa Group

Absa Group is a long-established African financial services group with more than a century of history. The organization positions itself as a locally rooted bank backed by regional and international expertise, and it emphasizes growth, career development, and helping people shape their future. Its career portal is designed to support professionals at different stages with tools, guidance, and development resources.

Role Overview

The Lead Generator will represent the bank to prospective customers, explain product features, and support the sales process by ensuring application files are complete, accurate, and securely handled. The role also involves keeping customers updated on their application status and sharing market intelligence with leadership to help improve offerings.

Key Duties

• Present the bank’s product features to prospective customers.
• Confirm that customers provide every document required by the product guidelines.
• Review and certify customer paperwork and ensure all forms are fully completed.
• Pass customer applications to the sales manager for review before submission.
• Keep customer records securely and protect confidential information.
• Inform customers about the outcome and progress of their applications.
• Gather information from the market and competitors in the field and share it with leadership to support product improvements.
• Understand the available channels customers can use to contact the bank with feedback or complaints.

Education

A Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies is required.

Additional Information

This opportunity is based at a branch location in Los Angeles. No salary, stipend, number of vacancies, start date, or application deadline was specified in the source.