Management Trainee

Role overview

This position reports to the Outlet Chef or Restaurant Manager and supports day-to-day kitchen and service operations. The role is designed as a structured development path with the potential to progress quickly into roles such as Assistant Outlet Chef, Outlet Chef, or Outlet Manager through a comprehensive training programme.

Key responsibilities

• Support the Outlet Chef or Outlet Manager in keeping kitchen and service activities running efficiently.
• Prepare food, cook menu items, and maintain cleanliness of kitchen equipment and work areas.
• Deliver food quality that meets customer expectations.
• Help plan staff duty rosters and support food preparation and cooking activities.
• Assist with weekly food ordering and stock planning.
• Minimise food waste during preparation and production.
• Participate in people-management decisions involving hiring, discipline, termination, performance review, and rewards.
• Gather and review feedback from customers and staff, then use practical suggestions to improve operations.
• Track outlet expenses and keep costs within budget, while updating the Area Manager on any variances or budget changes.
• Plan daily service crew schedules, ensure adequate staffing, and control labour costs.
• Organise staff stations each day and oversee outlet operations.
• Serve customers when needed and support front-of-house operations.
• Handle cashiering tasks, balance the cash register, and deposit cash daily.
• Manage cash flow and petty cash disbursements.
• Address customer complaints and maintain positive customer relationships.
• Take on any additional duties assigned by management.

Requirements

• A degree in any discipline is required.
• Prior experience in a kitchen environment is preferred.
• Exposure to Italian cuisine will be an advantage.
• Open to feedback and committed to continuous improvement.
• Emotionally mature with strong leadership qualities.
• Able to lead, train, coordinate, and motivate team members.
• Willing to work outside regular office hours when needed.
• Willing to work across other outlets when required.

Additional information

Employees in this role should be prepared for operational responsibilities across both kitchen and service functions. The role may involve rotating support across outlets, working beyond standard office hours, and contributing to a fast-paced restaurant environment.