MWR Specialist

Overview

V2X operates globally, creating integrated solutions that connect physical and digital infrastructure from base to battlefield. With 120 years of mission-support experience, the company focuses on strengthening security, improving logistics, and boosting readiness. Backed by a $3.9B business and a team of 16,000, V2X works with clients in the U.S. and internationally to solve demanding challenges with integrity, respect, responsibility, and professionalism.

Role Summary

The MWR Specialist handles the daily operations of one or more recreation and support functions, which may include housekeeping/custodial services, community activities centers, linen exchange, fitness center support, lounge operations, and media center activities. The job covers customer support, media assistance, linen handling, cleaning, fitness front-desk duties, event planning and execution, basic facility and equipment upkeep, games, and other related tasks defined in the Performance Work Statement. The specialist reports to the assigned department manager.

Responsibilities

• Carry out the daily duties needed to support installation services, including beverage service where applicable, guest assistance, light maintenance, cleaning, stock handling, front-desk support, equipment help, event setup and teardown, and linen exchange tasks.
• Deliver strong customer service across recreational services, fitness areas, lounge operations, linen exchange, and custodial/housekeeping functions.
• Interact politely with customers and be able to identify and communicate all items clearly in English.
• Keep all assigned areas safe, orderly, sanitary, professional, and free from dust, clutter, and waste.
• Complete all required Vectrus and government training courses on time.
• Use and protect government- and contractor-issued property responsibly, including facilities, tools, and equipment.
• Follow company time-reporting procedures accurately and submit timesheets correctly.
• Perform any additional duties assigned.

Working Environment

Work is mainly indoors, though some outdoor support may be needed for events. The role may involve exposure to heat, cold, dust, noise, and chemicals. Overtime and shift work can be required depending on contract needs. Employees must follow all federal, state, and local rules, along with company work instructions and policies. Task-specific environmental training will be provided as needed. The position requires readiness to function in a wartime environment in support of U.S. interests and is a 100% overseas assignment.

Qualifications

• High school diploma or equivalent is required.
• One year of related experience may be accepted in place of one year of education, if a degree is required.
• A valid passport is mandatory.
• The candidate must pass the host-country vetting process.
• Fluency in reading, writing, speaking, and understanding English is required.
• The candidate must be able to meet employment screening requirements, including medical, dental, drug testing, and background checks.

Security Clearance

The selected candidate must hold, at the time of offer, and continue to maintain a valid U.S. SECRET or Interim Secret security clearance.

Experience

At least one year of customer service experience is needed, preferably gained in retail, hotel front desk operations, and/or restaurant settings.

Skills

This role benefits from strong communication, teamwork, customer service, decision-making, and audio/visual equipment handling skills.

Equal Opportunity

The employer states a commitment to equal employment opportunity and an inclusive workplace, including protections for veterans and individuals with disabilities. Hiring and employment practices are intended to support fairness, dignity, diversity, innovation, and the company’s values of integrity, respect, and responsibility.