Product Manager

Company Overview

Experian uses data to open up opportunities for people, businesses, and society. The company brings together and interprets information in ways that help consumers manage their finances, support businesses in making better decisions, enable lenders to lend more responsibly, and assist organizations in reducing fraud and identity crime. With more than 125 years of impact, Experian continues to invest in people, technology, and fresh ideas to help build a better future.

Role Summary

The organization is looking for a Product Manager to own the end-to-end digital consumer journey for its direct-to-consumer initiatives. The role focuses on product development, journey design, partnership evaluation, execution across teams, and delivering growth through digital financial solutions.

Core Responsibilities

• Take full ownership of the consumer digital journey across Experian’s D2C offerings.
• Design and improve consumer journeys across platforms such as web and mobile.
• Drive growth of the D2C consumer base in a profitable manner.
• Identify and launch new products that build on the existing consumer base.
• Handle project work including RFPs, BRDs, scoping, and execution.
• Manage vendors and support code integration efforts.
• Contribute to solution design and go-to-market planning.
• Support portfolio revenue management and credit awareness initiatives.
• Coordinate compliance, legal, and information security inputs.
• Train partners and provide pre-sales support.
• Work closely with internal teams and stakeholders to remove blockers and achieve targets.

Required Experience and Expertise

• 3 to 6 years of experience in banking, financial services, financial technology, or digital marketing.
• Hands-on background in digital product management, especially within digital banking or financial products for consumers.
• Experience building consumer journeys across multiple digital channels.
• Techno-commercial exposure in the BFSI domain.
• Working understanding of coding, APIs, microservices, and platform-based systems.
• Practical experience handling data and solving data-related issues.
• Ability to write detailed product specifications and consumer insight documentation.
• Exposure to business analytics in a bank or NBFC is advantageous.
• Comfort using BI tools such as Tableau or Qlik.
• Understanding of credit scores.
• Capability to assess potential partnerships.
• Strong project management and product development skills.
• Ability to balance long-term initiatives with bug fixes and customer requests.
• Strong communication skills for explaining technical concepts to different audiences.

Additional Information

This position is based in Mumbai.

The role requires collaboration across teams and close alignment with business, technical, legal, compliance, and security stakeholders.

The job is centered on creating, managing, and improving the customer experience for Experian’s consumer-focused digital products.