Program Advisor

About the Role

The Program Advisor will guide prospective students and working professionals in choosing the right courses, certifications, and career paths. This position combines consultative counseling with end-to-end sales ownership, from first contact through enrollment.

Core Responsibilities

• Advise prospective learners on suitable programs based on their academic background, career objectives, and training needs.
• Engage leads through phone calls, email, WhatsApp, and online meetings, handling both incoming and outgoing inquiries.
• Manage the full sales journey, including lead generation, counseling, follow-ups, negotiation, and closing enrollments.
• Work toward monthly targets for sales, revenue, and conversion performance.
• Maintain consistent follow-up and build long-term rapport with prospects.
• Clearly explain program features, advantages, fees, payment or financing options, and admission steps.
• Deliver personalized counseling tailored to each candidate’s learning goals.
• Update and maintain lead records, communication history, and sales actions in the CRM.
• Coordinate with Admissions, Operations, and Student Success teams to ensure a smooth enrollment experience.
• Address candidate questions professionally and ensure a strong customer experience.
• Stay informed about market trends, competitor offerings, and the organization’s portfolio.
• Take part in sales drives, marketing initiatives, webinars, and career guidance sessions.
• Follow company sales processes, policy requirements, and documentation standards.

Candidate Profile

This role is suitable for graduates who bring strong counseling and sales capabilities, preferably with prior exposure to education-focused or consultative selling environments. Experience in multiple high-volume sales sectors will also be considered positively.

Requirements

• A bachelor’s degree in any discipline; an MBA is an advantage but not mandatory.
• At least 16 years of experience in inside sales, education counseling, program advisory, business development, academic counseling, or hard-core sales.
• Strong preference for candidates with EdTech, education consulting, training and certification, or learning and development sales exposure.
• Experience in other sales-driven industries such as BFSI, telecom, real estate, SaaS, insurance, banking, healthcare, or education is welcome.
• Excellent English and Hindi communication skills, both spoken and written.
• Strong consultative selling ability with effective objection handling.
• A demonstrated history of meeting or surpassing targets.
• Good negotiation, persuasion, and relationship-building skills.
• Comfortable with high-volume calling and persistent follow-up activity.
• Hands-on experience with CRM platforms and sales reporting tools.
• Self-driven, target-oriented, and able to thrive in a fast-paced setting.
• Positive, customer-focused, and strong in interpersonal communication.
• Capable of working independently as well as in a team.
• Applicants who can join immediately or with a short notice period are preferred.

Work Locations

The primary hiring location is Jaipur. Mumbai is also listed as an available location.

Contact Details

HR: Raj Wani

Phone: 92165 77366

Email: [email protected]

Additional Information

Alternative job titles associated with this opening include Education Counselor, Program Advisor, Business Development Executive (BDE), and Inside Sales Executive.