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About the Role
Invicta Software is hiring a polished and detail-focused Remote Receptionist to act as the company’s first point of contact and a friendly voice for callers and visitors. This position is central to keeping communication flowing smoothly and supporting clients, guests, and internal teams with professionalism.
This role is well-suited to someone who is comfortable juggling multiple tasks, communicates clearly, and works effectively from a home office while helping the business run efficiently.
Key Objectives
- Act as the main contact for phone calls and general enquiries.
- Keep calendars, appointments, and internal communication organized.
- Provide remote administrative support that helps daily office operations stay on track.
- Create a courteous, professional experience for clients and other stakeholders.
Responsibilities
- Pick up, route, and professionally handle incoming calls in a timely manner.
- Arrange meetings, appointments, and conference calls as needed.
- Monitor email inboxes and reply to routine queries promptly.
- Keep contact records and internal databases current and accurate.
- Support administrative work such as data entry, document handling, and filing.
- Work closely with colleagues to ensure smooth communication between teams.
- Treat sensitive information carefully and maintain confidentiality at all times.
- Deliver strong service to clients and visitors through phone and email interactions.
Qualifications and Skills
- A high school diploma or equivalent is required; office administration certification will be considered an advantage.
- Previous experience in reception, virtual assistance, or a comparable administrative position is expected.
- Strong spoken and written communication abilities.
- Good planning and organization skills, with the ability to handle several priorities at once.
- Working knowledge of Microsoft Office, Google Workspace, and communication platforms such as Zoom and Slack.
- Ability to work independently in a remote setting with limited supervision.
- A dependable internet connection and a quiet, professional workspace at home.
- Courteous, approachable, and customer-oriented manner.
Benefits
- Flexible home-based work setup that supports better work-life balance.
- Competitive pay package.
- Opportunities to grow professionally within Invicta Software.
- Supportive, collaborative, and inclusive team environment.
- Access to modern communication and productivity software.